Employment Type: Expression of Interest for SGEU Term less than 9 months
Location(s): SK
Salary Range: $41.934 - $51.038 Hourly
Salary Supplement: included in hourly salary range (in-scope)

TECHNICAL

• Ability to design new or adapt existing systems/applications taking into account design alternatives, business requirements, and cost, resource and time constraints;
• Convert business requirements into technical specifications to implement solutions, tools, and business processes;
• Ability to create and or modify a sequence of computer instructions in order to compile, link, build and test computer executables that meet design requirements within established guidelines;
• A proven track record to quickly and adeptly acquire knowledge of information technology architectures including: integration and application software, interoperability standards, database, subsystem components and software.
  If you are looking for an opportunity to challenge yourself and showcase your abilities, we would love to hear from you!
  Grade: SIT10
  Anticipated Start Date: September 2025
  Location: Open to Saskatchewan (On-site)
  Positions: x2 total
  • 1 – reporting to the Manager, Core Business Platforms (Service Now & Hosted Contact Centre)
  • 1 – reporting to the Manager, Client Application Management (Print Management)
  We are committed to workplace diversity.
  Number of Openings: 1
  Closing Date: Sep 2, 2025, 12:59:00 AM
  Contact Us
  recruitment@eHealthSask.ca

ABOUT THE ROLE

Join a team where your work truly matters. Reporting to the Collaboration & Client Services department at eHealth Saskatchewan, we’re seeking a talented and driven Business Analyst who thrives in a collaborative environment and is passionate about making a difference. If you’re a team player with a customer-first mindset and take pride in work that directly impacts patients, families, and communities—this is your opportunity.
Every day brings something new. Your core focus will be documenting business processes, gathering and refining requirements, and creating clear, actionable specifications. You’ll also play a key role in helping our health system partners understand and optimize the services we provide.

The Collaboration & Client Services space—especially in areas like Print Management, ServiceNow, and the Enterprise Contact Center—is a fast-paced, evolving environment where technology meets service delivery in powerful ways. You’ll work closely with customers, vendors, and leadership to support strategic roadmaps and implement solutions that enhance healthcare across the province. Key opportunities for this role include:

• Innovation & Influence - Help shape how services are delivered across Saskatchewan’s healthcare system—where every improvement can make a real human impact.
• Cross-functional Collaboration - Be at the center of decision-making and solution delivery, working alongside diverse stakeholders including customers, vendors, and leadership.
• Technology-Driven Change - Engage with cutting-edge platforms like ServiceNow and enterprise contact centers, driving automation, AI integration, and streamlined workflows.
• Impact on Healthcare - Your contributions will help accelerate service delivery for healthcare professionals, improve patient experiences, and enhance internal operations through smarter tools and platforms.

TYPICAL DAILY DUTIES

• Liaise with end users, customers, third party service providers and business partners;
• Establish, facilitate, support and nurture a network of “Super users and/or SME’s”, who will assist in supporting eHealth applications within their local environments;
• Develop and evaluate information requirements of senior management through leadership and use of business teams;
• Document and assess requirements of business areas and support options development and project workplan documentation;
• Provide one-on-one or small group application training;
• Contribute to the ongoing development of system training materials and ensure that user documentation is maintained;
• Identify opportunities where business processes can be enhanced through the implementation of technology or by other techniques;
• Gather and document requirements for upgrades and enhancements;
• Participate and provide expertise in projects as needed to ensure that services are smoothly transitioned into Support Services;
• Participate in a project manager role for small to medium internal projects.