Intermediate Clerk at Kaiser Permanente

Baldwin Park, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical Support, Medical Terminology, Customer Service, Data Entry, Appointment Scheduling, Communication Skills, Quality Improvement, File Maintenance, Reception, Typing, Statistical Analysis, Document Preparation, Equipment Ordering, Timecard Recording, Message Taking, Member Assistance

Industry

Medical Practices

Description

Job Summary: Under general supervision, provides clerical support to the department, types various correspondence and documents, orders supplies, answers department phones, maintains files, provides reception for designated areas. Essential Responsibilities: Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Performs a variety of clerical duties; including but not limited to staffing, schedules, MD payroll, employees timecard recording etc. Provides telephone reception. Takes and returns messages. Assists members in obtaining medical services. Completes forms associated with member services. Provides member/family/visitor instruction and information as directed. Uses computerized systems to enter and retrieve member data. Assists in tracking of member appointments. Books appointments. Assists in Quality Improvement projects as directed. Promotes quality of service by serving as a resource to members/visitors. Orders and maintains equipment and supplies. Demonstrates support of the philosophy and complies with the policies and procedures of the organization. Apply correct medical terminology, format and abbreviations. Type medial and research papers for publication. Create graphs and charts. Collect and compile cumulative data and statistics. Complete worksheets by tallying activities. Construct statistical tables. Establishes and maintains courteous, cooperative relations with the public, patients, and other personnel. Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality of service. Performs other related duties as required. Basic Qualifications: Experience Typing 40 wpm. Typing must be current within one (1) year. Please contact Human Resources for testing. Ability to compose and edit department correspondence. Demonstrates written and oral communication skills. Education High School Diploma/GED License, Certification, Registration N/A Additional Requirements: N/A Preferred Qualifications: One (1) year general clerical experience. Knowledge of Medical Terminology if required by the department. Notes: This is an on-call position, days and hours may vary.

Responsibilities

The Intermediate Clerk provides clerical support to the department, including typing correspondence, answering phones, and maintaining files. They assist members in obtaining medical services and track appointments while promoting quality service.