Intermediate Software Implementation Specialist at Journal Technologies

Logan, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Implementation, Requirements Gathering, Configuration, Training, Java, Groovy, Velocity, Relational Databases, TSQL, PL/SQL, Client Relationship Skills, Analytical Skills, Time Management, Interpersonal Abilities, Multitasking, REST APIs, SOAP APIs

Industry

Software Development

Description

Intermediate Software Implementation Specialist: Journal Technologies is looking for a high-energy, results-oriented project professional to work on implementation projects for our growing software and services company. A successful candidate will have a background in software rollouts including requirements gathering, environment setup and install, configuration/development, training, go-live, and support. The Software Implementation Specialist (SIS) will work as a key member of the Litigation team. The SIS is responsible for delivering contracted products and services such as reports, business rules, and general software configuration. The SIS will interact with customers as a primary representative for Journal Technologies and coordinate and complete various activities in the configuration process. The Software Implementation Specialist will be a standing expert on Journal Technologies’ Product offerings, our internal implementation processes, and the customer’s business processes. Responsibilities: Configure case management software using built-in administrative user interface including forms (screens), searches, and workflow Creates business rules within the software using Groovy and Velocity Gathers specifications for and reviews data conversion Actively works on document/report specification gathering, development, and review Conducts onsite administrative and user training and go-live assistance Java fluency Knowledge of Windows Server-based environments and networks Knowledge of interfacing with REST and SOAP APIs Requirements: Bachelor’s degree, or equivalent work experience, and knowledge of project management principles. 3+ years of professional, full-time experience with querying relational databases, preferably TSQL or PL/SQL Proven experience as an Implementation Specialist, preferably within a similar environment. Proven ability to maintain focus and work effectively with multiple demands Knowledgeable on most: (Microsoft SQL database or Oracle database, and report software such as Jasper or Crystal Reports, Microsoft SQL reporting services, Java, Groovy, and Velocity) Ability to demonstrate learning agility and critical thinking skills Strong client relationship skills Ability to work as part of a team to accomplish tasks Must be able to recognize basic procedural issues as they arise, then escalate appropriately The ability to learn and apply basic concepts in new situations Proficiency in the latest web technologies and working knowledge of various operating systems Excellent analytical and time management skills. Top-notch interpersonal abilities. Affinity for multitasking with precision. Ability to travel to client sites. Preferred Qualifications: Excellent Customer Service Industry knowledge in Legal Technology Location: Must be located in Logan, UT, or able to work in the office. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned. At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position. Why Journal Technologies? Visit www.journaltech.com/careers for more information, but highlights include: Competitive compensation based on skills, experience, and years of service. Quality medical, dental and vision coverage. Competitive paid time off as well as paid holiday time. 401(k) retirement (US) and GRRSP (CDN) programs. Annual professional development funds - $1,500 USD annual per employee. Book subscriptions with an extensive library in each office for personal and professional growth. Flexible working hours which you can coordinate with your supervisor. Ability for employees to work from a remote location (e.g., home) or office. Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. Travel opportunities between Journal Technology offices and with clients. We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.

Responsibilities

The Software Implementation Specialist is responsible for configuring case management software, creating business rules, and conducting training and go-live assistance. They will also gather specifications for data conversion and interact with customers as a primary representative for Journal Technologies.