Intermediate Specialist, Student Mentoring and Retention
at
University of Ottawa
Ottawa, ON K1N 6N8, Canada
-
Full Time
Start Date
Immediate
Expiry Date
19 Aug, 25
Salary
0.0
Posted On
20 May, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Education Management
Description
Responsibilities
Develops and implements strategies and programs to promote a high-quality student experience. Designs and implements strategies and tools to facilitate integration into university life to increase undergraduate students’ sense of belonging and academic success.
Advises, informs and educates students on all aspects of their academic progress, career choices and university experience, ensuring their needs are identified and their academic success maximized.
Acts as a liaison between the Faculty and students to address their concerns and provide them with the tools they need to succeed.
In collaboration with retention and progression specialists, assesses the situation of at-risk students, identifies problems and meets with students to establish an action and follow-up plan, offering advice and coaching activities to maximize their success.
Identifies students with emotional, financial, legal, medical or other problems and refers them to the appropriate resources to support their academic success.
Coordinates the management of all Mentoring Centre activities, including the allocation of physical and material resources, the distribution of work, the implementation of work methods, and the management of web site content to offer a high quality support service to students.
Develops and implements a series of seminars (e.g. study groups, workshops, Mentoring Centre promotional activities) designed to facilitate the integration of first-year students and increase academic success.
Acts as a resource person for the staff at the Centre, Faculty and SASS regarding student challenges.
Participates in activities to promote the Faculty’s programs and services to a varied audience: prospective students, parents, guidance counsellors, members of the university community and the general public in order to raise the Faculty’s profile and contribute to enrolment growth.
In collaboration with the Finance team, plans and monitors the operating budget for student experience projects and initiatives to ensure optimal use of resources.
Compiles and reviews data on use of Mentoring Centre services, satisfaction with services received, and analysis and evaluation of retention projects. Prepare and write reports.
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