At Equitable, we believe that growth thrives in an environment where people feel supported, valued, and empowered. That’s why we’re committed to offering meaningful opportunities that align with our values and your aspirations. In this role, you’ll find more than just a job, you’ll discover a place where your development is thoughtfully nurtured, your contributions are recognized, and your potential is continuously encouraged through purposeful work and ongoing learning. As part of our commitment to internal mobility, priority will be given to permanent internal applicants.
Position Title: Intermediate Technology Specialist, Core Infrastructure
Reports To: Technology Manager, Core Infrastructure
Department: IT Infrastructure
Term: Permanent Full-Time
Band: 3H
Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.
The Opportunity: At Equitable, our focus is on making a meaningful impact in the lives of Canadians by putting clients at the heart of everything we do. We lead with empathy, act with intention, stay curious, and support one another every step of the way.
If you’re looking for purpose-driven work in a collaborative and inclusive environment where your voice is heard, and your growth is encouraged we’d love to connect.
The Intermediate Technology Specialist, Core Infrastructure will maintain and enhance shared technology solutions and infrastructure. This role will partner with a cross-functional team to develop, test, launch, and refine solutions to optimize the organizations’ service experience. Responsible to develop and, implement infrastructure technologies that support business priorities and capabilities for internal and external clients.
Join one of the Waterloo Area’s Top Employers for 2025 and Southwestern Ontario’s Top Employers for 2024 and be part of something that matters.

• Support the implementation of corporate policies, standards, and procedures that provide effective architecture, governance, and management of Equitable Life’s technical systems and solution
• Collaborate with Business and IT roles on the solution design, development and quality management of shared infrastructure systems and applications across organizational functions
• Work with internal and external teams to increase client satisfaction by improving the quality of systems and products through identification of issues, on-going maintenance, and implementation of solutions
• Perform hands-on configuration and troubleshooting of components including the maintenance, upgrading or replacement of hardware and/or application software
• Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality standards
• Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies
• Monitor capacity usage and performance of assigned technologies to assure operational availability and process integrity
• Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions
• Designing and maintaining Microsoft server technologies, business systems, and web services platforms (IIS)
• Designing, securing, and maintaining x86 data center server infrastructure, inclusive of virtualization, storage and backup.
• Designing and managing core infrastructure platforms for the organization