Intern, Application Management at London Stock Exchange Group plc

Colombo, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem-Solving, Analytical Skills, Database Concepts, SQL, UNIX OS, Scripting, Java, Apache Tomcat, Web Application Testing, Selenium, Version Control, GIT, Product Development Lifecycle, Jenkins, GitLab, Ansible, AWS Cloud Technologies

Industry

Financial Services

Description

Role Profile The Internship role will allow fresh graduates (or those seeking internships as part of their learning curriculum) to gain industrial exposure to support real-world production services, investigate issues, develop fixes, support new releases, perform general maintenance and administration. They would be expected to use their theoretical knowledge to apply new functionality through improvements and performance tuning when required. They need to provide support to Applications on 24x5.5 Basis (Covering Morning, Day and Night Shifts based on UK Timing). Out of hours support overnight and across weekends and Bank Holidays are frequently needed. They are expected to build strong business knowledge by working with business teams during investigations. They need to collaborate and learn from domain experts in the technologies used by the applications supported. They may be required to provide detailed technical support for developers producing new releases of these applications. Must be self-motivating with the ability to handle the workload among the team. Key Responsibilities: Support of the LCH applications related to Shared Technical Platforms / Clearing Services. Support a critical element of the London financial infrastructure. Resolve Incidents and Problems: Monitor different tools such as Datadog, ServiceNow & Email Alerts for Incidents and Problems Analyse problems and decide on suitable resolutions. Apply resolutions following the LCH Change Management procedure. Report current status to relevant business and IT teams. Record progress of incident resolution in ServiceNow. Follow documented incident management procedures. Bug fixes and enhancements to LCH products: Design solutions for longer term fixes for application bugs and small functionality enhancement requests. Implement application fixes. Update Bitbucket with source code changes where necessary. Update relevant documentation with changes. Co-ordinate the Release process for new releases Work to the ITIL standard following LCH policies. Maintain working relationship with technical teams and business management. Out of hours support: Be available for overnight support of production services to ensure successful completion of processing. Respond to overnight calls and handle issues. Support weekend releases and maintenance work. Support in Disaster Recovery exercises, etc. Assist in project related work: Carry out requirements as defined by project team. PERSON SPECIFICATION Education: A Bachelor's degree or equivalent in computer science/IT, a related technical field involving software/systems engineering. Required skills and experience: Excellent problem-solving and analytical skills Good understanding on Database Concepts & SQL Curriculum covering UNIX OS skills (RHCSA Certification will be useful) Scripting skills (UNIX shell scripting: bash, korn shell, Python) Good experience supporting Java based distributed platforms. Understanding on Apache Tomcat (will be useful) Web application testing experience using Selenium (will be useful) Understanding on version control (GIT/ Bitbucket). Understanding of product development lifecycle and methodologies. Exposure to Jenkins/GitLab, Ansible, Terraform and AWS Cloud Technologies will be an added advantage. Person Specification: Excellent analytical skills, attention to detail and problem-solving abilities Experience of working in Individual & Team Projects Solid technical background in the core technologies mentioned in curriculum. Ability to communicate clearly and concisely to technical teams, business teams and senior management. Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Learn more about our graduate and internship programmes. If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.

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Responsibilities

Support LCH applications related to Shared Technical Platforms and Clearing Services. Resolve incidents and problems, implement application fixes, and provide out-of-hours support.