THE ROLE & THE TEAM

In this role you will be part of a diverse, international and high performing team, creating new and innovative ways to connect people and fashion. Your work will focus on improving the partner journey and enabling partners to be successful on Zalando.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Support the Sports Brand Consulting team in the design and implementation of processes and governance along the partner lifecycle
• Collaborate with multiple teams within the organisation to establish a scalable and well integrated CRM platform
• Educate and consult brand partners across our Partner Program and Connected Retail to embrace Zalando’s Platform, adopt Zalando ́s Platform Services and leverage key technologies.
• Enable profitable growth for a defined set of brands in alignment with the Zalando group Strategy and within our compliance landscape.
• Support senior team members and their decision making by collecting information, generating insights and serving as their sparring partner.
• Troubleshoot and improve our current platform processes. You also are able to create processes for problems that arise and turn them into widely adopted solutions for the team.
• Maintain CRM excellence within your partner portfolio that ensures we have the best data and insights to derive strong decision making.