Intern (Customer Service) at Cubic Corporation

Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Order Processing, Reporting, Documentation, Continuous Improvement, Collaboration, Microsoft Office, Online Applications, Problem-Solving, Attention to Detail, Communication, Proactivity, Flexibility, Teamwork

Industry

IT Services and IT Consulting

Description

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: This internship provides an opportunity for undergraduates and post-graduates to gain practical work experience aligned with their area of study while completing their degree or following their recent graduation. Interns will contribute to real-world projects and develop professional skills in a supportive team environment. 12- Week Summer Experience December- February Essential Job Duties and Responsibilities: Data entry and order processing in online systems Pack and dispatch goods Follow up orders and transactions with Track and Trace Collect and sort incoming mail and courier deliveries Assist in generating reporting and documentation Document processes, procedures, and service standards with input from subject matter experts Contribute to continuous improvement initiatives Participate in stakeholder communications and feedback collection Collaborate with cross-functional teams to achieve objectives Contribute to Cubic’s organizational objectives by supporting a variety of projects. Complete assigned tasks under the guidance of a supervisor, ensuring timely delivery. Attend team meetings and contribute where appropriate. Build positive working relationships with team members by sharing information, knowledge, and skills. Actively participate in learning and development opportunities. Identify areas for technical and personal growth in consultation with a supervisor, and address skill gaps through on-the-job training. Assist team members in achieving team goals and deliverables. General Duties and Responsibilities: Comply with Cubic’s Quality Management System Comply with Cubic Occupational Health, Safety and Environment policies and procedures Comply with security in accordance with established policies and procedures of the organizations Comply with Cubic Human Resources Procedures Other duties as requested Minimum Job Requirements: Qualifications High School Senior Certificate (Year 12) Additional relevant Tertiary/Trade qualifications will be highly regarded Skills/Experience/Knowledge Interest in pursuing a career in customer service, with a focus on innovative systems and devices for the Transportation industry Competent in the use of Microsoft Office applications (Outlook, Word, Excel) and other online applications (with training provided on proprietary systems) Familiarity with online collaboration tools (e.g., Microsoft Teams, SharePoint, OneDrive) Personal Qualities Committed to ongoing learning and development Able to complete assigned tasks within designated timeframes Proactive approach to seeking help and guidance, and obtaining knowledge High attention to detail Self-motivated, proactive and confident Able to communicate well, both verbally and in writing Effective problem-solving skills Flexible and adaptable to changing priorities Collaborative and team-oriented Condition of Employment: Successful outcome of a National Police Check The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business needs. Worker Type: Employee Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions. Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide. We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law. For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help To learn more, visit Cubic.com. Follow us on LinkedIn!

Responsibilities

Interns will contribute to real-world projects and develop professional skills in a supportive team environment. They will assist in data entry, order processing, and documentation while collaborating with cross-functional teams.