Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Intern – Customer Verification (Merchant Risk) at Cashfree Payments India Private Limited

Bellandur, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outbound Calling, Customer Verification, Risk Operations, Fraud Prevention, Due Diligence, Data Entry, Communication, Listening Skills, English, Hindi

Industry

Financial Services

Description

Role Overview: We are looking for a proactive and detail-oriented Intern – Customer Verification (Merchant Risk) to support our Merchant Risk team. The role involves verifying customer transactions, ensuring the authenticity of merchant activities, and helping identify potential fraud or policy violations. This internship offers hands-on exposure to risk operations, fraud prevention, and merchant due diligence within a high-growth fintech environment. Team: Risk & Compliance Location: Ecoworld, Bellandu, Bangalore Work type: (5 days Work from office) What You Will Do: Make outbound calls to customers linked with flagged or high-risk transactions Verify the intent and authenticity of payments and identify potential red flags such as unfulfilled orders, misrepresented services, or policy breaches Document and maintain call logs, capturing key details and outcomes accurately Follow standard verification scripts and communication guidelines to ensure consistency and compliance Share verified findings with the Risk team for further review and investigation What You Will Need: Strong verbal communication and listening skills (fluency in English and Hindi preferred) Comfortable with outbound calling, customer interactions, and basic data entry High attention to detail, reliability, and ability to follow defined processes Available for a full-time internship for 6 months Prior experience or coursework in risk operations, customer service, or fintech is an added advantage

Responsibilities

The intern will be responsible for making outbound calls to customers associated with flagged or high-risk transactions to verify payment intent and authenticity. This involves identifying potential red flags, documenting call logs accurately, and sharing verified findings with the Risk team for further review.