Intern, DRAM Field Application Engineer at SAMSUNG AUSTIN SEMICONDUCTOR LLC

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

62.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

DRAM Products, Technical Support, Customer Interactions, Troubleshooting, Cross Functional Teams, Product Roadmap, Memory System Training, System Qualification, Problem Solving, Technical Mindset, Communication Skills, Collaboration, Curiosity, Resilience, Innovation, Adaptability

Industry

Semiconductor Manufacturing

Description

Please Note: To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. Advancing the World’s Technology Together Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities. What You’ll Learn Project Overview: Work with DRAM field application engineering team with technical support, primarily handling technical issues from customers and partners, joint validations efforts, self-qualifications as well as supporting local customer engineering teams. Skills You’ll Learn: Understand DRAM products per H/W application (AI/sever/Graphic/Mobile/Automotive) Memory-System training, DRAM initiation etc. Customer interactions to align memory technology roadmap/Issue troubleshooting Work with cross functional teams for aligning self-qualification process and requirements (sample) What You’ll Do The memory product Business Enablement team in the US, in collaboration with Samsung Korea, is in the front and center of road mapping next-generation memory products (DDR/HBM/GDDR/LPDDR). Working to ensure Samsung DRAM products are designed-in and qualified on customer platforms. This team consists of professionals who possess a fine mix of high-level technical understanding as well as business acumen. Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work policy Reports to: Sr. Principal Engineer Understand Samsung DRAM product/technology roadmap. Understand DRAM/System interactions and basic memory initialization. Collaborate with internal teams to understand customer needs/issues. Provide technical support to customers on product-related issues. Assist in troubleshooting and resolving technical problems. Support joint memory validation in customer systems. Document and report product issues and customer feedback. Complete other responsibilities as assigned. What You Bring Pursuing Bachelors or Masters PhD in Computer Science, Computer Engineering, or related major Must have at least 1 academic quarter/semester remaining Computer system/architecture knowledge Basic DRAM memory knowledge Problem-solving skills and a technical mindset. Excellent verbal and written communication skills. Ability to work independently and as part of a team. You’re inclusive, adapting your style to the situation and diverse global norms of our people. An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. You’re collaborative, building relationships, humbly offering support and openly welcoming approaches. Innovative and creative, you proactively explore new ideas and adapt quickly to change. What We Offer The pay range below is for all roles at this level across all US locations and functions. Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours. Relocation Support Live 50+ miles away from your new office? No worries! We'll provide a stipend to help support your move. Housing Stipend Signing a lease on a new place for your summer internship? We'll help you pay your way with a monthly stipend. Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community. Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you’ll have support no matter where you are. Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier. Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you. Hourly Base Pay Rate $28—$62 USD Equal Opportunity Employment Policy Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations. Recruiting Agency Policy We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings. Applicant AI Use Policy At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate’s genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process. Applicant Privacy Policy https://semiconductor.samsung.com/about-us/careers/us/privacy/

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Responsibilities

The role involves providing technical support to customers and partners by handling technical issues, participating in joint validation efforts, and supporting local engineering teams regarding DRAM products. Responsibilities also include understanding the DRAM product/technology roadmap and collaborating with internal teams to address customer needs and resolve technical problems.