INTERN IT at PENN Entertainment Inc

Paradise, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Troubleshooting, Technical Support, Documentation, Help Desk, Video Conferencing, Microsoft Office, Data Communications, Security, Anti-Virus, Backup, Recovery, Installation, Configuration, Inventory Control, Software Licensing

Industry

Gambling Facilities and Casinos

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. The IT internship is designed for college/university students, completing their junior year, working towards a degree. Interns are exposed to a variety of real-life work experiences in the IT functional area, which may include: Supports end users of computer equipment and software. Offers users help and support in all aspects of computer operations. Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate. Builds, configures, upgrades, performs backup, and recovery, installs and troubleshoots desktop computer systems. Creates and reviews work orders to move, change, install, repair, or remove data communications equipment such as modems, cables, and wires. Creates and modifies documents and instructions on work performed. Creates and maintains operational documentation for help desk procedures, virus protection, software licensing, inventory control, and software patches/updates. Creates, follows-up, and closes helpdesk tickets. Reads technical manuals to learn and apply correct settings for equipment. Provides efficient and prompt customer service support to computer users. Responds to end users’ problems and requests. Instructs end users as necessary in the proper operations of the computer, software and network resources. Provides support and instruction for Video conferencing equipment. Responsible for training of office personnel on proper use of applications, including but not limited to, Microsoft Office suite, Accounting applications, Human Resource applications, file access, printing, Terminal Server Assures proper computer use and instruction in areas of security and anti-virus. Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. Undergraduate students, enrolled in an accredited college/university, with an interest in Information Technology At least 18 years of age prior to beginning internship Eligible to work in the United States PENN cannot sponsor visas for the internship Program STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The IT internship involves supporting end users with computer equipment and software, troubleshooting issues, and maintaining operational documentation. Interns will also provide training on applications and ensure proper computer use and security.