Intern- IT Support at Gisma

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Windows Troubleshooting, Network Connectivity, Wifi Connectivity, Application Support, MacOS, Helpdesk, Problem Solving, Communication Skills, Teamwork, Service Orientation

Industry

Education

Description

Your Responsibilities The purpose of this position is to support staff and students in handling IT incidents and to oversee the operation of IT devices on campus and in classrooms. Reports to the IT admin to whom they can escalate complex cases. Key Activities & Responsibilities: IT Support for employees, teachers, and students Installation of computers and Software Technical support in events Classroom equipment checkup and support Handling support tickets Your profile Your profile: You are currently enrolled in a Bachelor's or Master's degree in Information Technology, Computer Science, or a related field. This internship is a mandatory part of your university studies. Basic experience on IT systems, Windows troubleshooting, network/wifi connectivity. Identify, prioritize, and resolve IT issues or transfer them accordingly to 2nd level support Strong communication skills, service orientation, teamwork, and problem solving skills Experience in the areas of application support (Windows, macOS), IT service, and helpdesk is an advantage. Why us? Opportunity to work with a great team in a dynamic and international culture A workplace in our modern, centrally located campus in Potsdam Numerous campus events from the fields of art, culture, business, and science Opportunity to develop and implement new ideas and concepts Personal and professional development About us Gisma University of Applied Sciences, first established in 1999 as Gisma Business School, is a leading university of applied sciences for innovative and creative international business, technology, and engineering innovation. Our Global MBA program has been recognized for its excellence through the highly acclaimed AMBA accreditation, reinforcing our reputation in the industry. Recently, we have expanded our programme portfolio into the fields of Computer Science, Software Engineering, Data Science, and Artificial Intelligence. Our unique teaching approach combines practical experience in these fields with the development of analytical skills and an understanding of contemporary theories through personalized, hands-on, and interactive learning. Gisma is part of Global University Systems (GUS), an international education business, which is represented by over 87,000 students in nearly 60 locations across the globe, providing students with opportunities for global exposure and a unique learning experience.

Responsibilities

Provide IT support for staff and students, including the installation of software and hardware. Oversee the operation of IT devices on campus and handle support tickets for classroom equipment.