Intern - Patient Services at F. Hoffmann-La Roche Ltd - Italy

Buenos Aires, , Argentina -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient support, Administrative tasks, Communication, Empathy, Active listening, Healthcare administration, Problem solving, Patient education, Data management, Service orientation

Industry

Biotechnology Research

Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Buscamos un estudiante con una fuerte vocación de servicio para formarse en nuestra área de Patient Services. El objetivo es que el pasante aprenda a acompañar a las personas en su tratamiento, funcionando como un facilitador entre el paciente, su médico y su cobertura de salud. Adicionalmente, aprenderás las tareas administrativas relacionadas a los servicios a pacientes. La Oportunidad: Realizas el seguimiento telefónico de los pacientes, brindando escucha activa y resolviendo dudas relacionadas al área. Explicas de forma sencilla el alcance de nuestras soluciones para educar y apoyar al paciente. Orientas al paciente en sus trámites con obras sociales para gestionar y superar las barreras de acceso. Colaboras en la identificación de las necesidades del paciente para asegurar su adherencia y cuidado continuo. Coordinas el soporte al paciente integrando el trabajo de las áreas médicas, de acceso y operativas de la compañía. Aprendes y ejecutas las tareas y circuitos administrativos vinculados a los servicios a pacientes. Quién eres: Eres estudiante de carreras de Salud (Enfermería, Farmacia, Psicología, Medicina, Nutrición) o Administración de Salud. Te caracterizas por tu empatía, calidez y fuerte vocación de servicio. Demuestras responsabilidad y compromiso para manejar información sensible y cuidar la continuidad del tratamiento del paciente. Tienes ganas de aprender y un gran interés por desarrollarte en servicios que tienen al paciente como centro. Cuentas con disponibilidad para cumplir uno de los siguientes horarios: de 9 a 13 hs o de 13 a 17 hs. No se ofrecen beneficios de reubicación para este puesto. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.

Responsibilities

The intern will facilitate communication between patients, doctors, and health insurance providers while providing active listening and support. They will also manage administrative tasks related to patient services and assist in navigating healthcare access barriers.