Intern, Property Management at RPM Living

Crystal Lake, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leasing, Marketing, Resident Relations, Lead Management Software, Fair Housing Requirements, Application Processing, Credit Checks, Rental History Verification, Sales Closing, Social Media Management, Resident Retention, Goal Setting, Service Request Resolution, Paperwork Completion, Community Orientation

Industry

Real Estate

Description

Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. The internship program will run from Monday, June 1, through Wednesday, August 5. Interns must be available to participate for the full duration of the program. Position Summary The Leasing Intern is responsible for leasing, marketing, and maintaining positive resident relations. The Leasing Intern position provides college and university students with an opportunity to learn the property management business onsite with a “host manager.” The program provides students with the foundation for a career path in property management. Students who obtain their degree and complete the program as top performers will be considered for full-time opportunities. This program provides interns with exposure to every area of on-site property operations. Responsibilities Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing Community Manager approval and follow-up with applicants on their status Show apartments and close sales, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests, and taking appropriate actions to resolve service issues Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining showrooms, and any follow-up necessary Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan(i.e., competitive rental rates, referrals, promotions, locators, and outreach) Projects a favorable image of the community to achieve property objectives and public recognition Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participating as a host as needed Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods promptly Attends weekly and daily goal-setting meetings as appropriate Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards Other duties as assigned Education and Experience Current college student – Junior year or entering senior year Must be available for the duration of the program; June 1st - August 5th, 2026 Must be available to work weekends as needed Qualifications Physical Requirements: May be required to sit for extended periods of time while working at a desk May be required to climb stairs Must be able to read documents, computer screens and data Must be able to hear and understand verbal communications in person and over the phone or computer May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds Must be able to use mobile devices and applications for work-related tasks Work Environment: This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements. The office is an open setting which may include bright lights, constant noises and distractions. Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. Weekly pay for all associates working onsite at an apartment community Comprehensive healthcare coverage available for all full-time, regular associates Employer-paid employee assistance, mental health, and wellness programs Ancillary benefits including critical illness, hospital indemnity, and accident insurance 401(k) with robust company match Opportunities for professional development, career growth, and role-based learning plans Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) Paid time off plus floating holidays and volunteer days Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver. RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer.

Responsibilities

The Leasing Intern is responsible for leasing activities, marketing the property, and maintaining positive resident relations by responding to inquiries and scheduling tours. Responsibilities also include assisting prospects with applications, processing necessary documentation, showing apartments, and ensuring resident satisfaction and retention.