Intern (Service Delivery) at Cubic Corporation

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office, Communication, Problem Solving, Attention to Detail, Teamwork, Proactive, Self-Motivated, Adaptability

Industry

IT Services and IT Consulting

Description

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: The incumbent will have the opportunity to gain practical work experience with service management frameworks and operational excellence practices. This position supports the Service Delivery team and assists with process improvement initiatives, service reporting, stakeholder communications, and documentation. 12- Week Summer Experience December- February Essential Job Duties and Responsibilities: Assist in monitoring service performance and reporting metrics Support the coordination of service requests and issue resolution Help document processes, procedures, and service standards Contribute to continuous improvement initiatives Participate in stakeholder communications and feedback collection Collaborate with cross-functional teams to support service delivery goals Contribute to Cubic’s organisational objectives by working across a variety of projects Under the direction and support of a supervisor, complete assigned duties in a timely manner Build positive working relationships with fellow team members and share information, knowledge and skills Actively participate in learning and development opportunities presented In consultation with a supervisor, identify areas for technical and personal improvement and address these skill and knowledge gaps through on the job training Provide assistance to more senior team members to achieve team objectives and work outcomes Respond to any enquiries and requests, and provide accurate information or arrange suitable action as necessary General Duties and Responsibilities: Comply with Cubic’s Quality Management System Comply with Cubic Occupational Health, Safety and Environment policies and procedures Comply with security in accordance with established policies and procedures of the organisations Comply with Cubic Human Resources Procedures Other duties as requested Minimum Job Requirements: Qualifications Undertaking or recently completed relevant tertiary education will be highly regarded Skills/Experience/Knowledge Competent in the use of Microsoft Office Personal Qualities Committed to ongoing learning and development Able to complete assigned tasks within designated time frames Willing to ask for help and guidance High attention to detail Self-motivated, proactive and confident Able to communicate well, both verbally and in writing Strong problem solving skills Flexible and adaptable Able to work well with other members of the team Condition of Employment: Successful outcome of a National Police Check Worker Type: Employee Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions. Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide. We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law. For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help To learn more, visit Cubic.com. Follow us on LinkedIn!

Responsibilities

The intern will assist the Service Delivery team with process improvement initiatives, service reporting, and stakeholder communications. They will also contribute to continuous improvement initiatives and collaborate with cross-functional teams to support service delivery goals.