Intern at SPBS, INC

Flower Mound, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Hardware, Software, Network Issues, Troubleshooting, Installation, Configuration, IT Documentation, Javascript, Python, Scripting, Automation, ServiceNow, Problem-Solving, Communication

Industry

Hospitals and Health Care

Description

Description We are seeking a highly motivated and tech-savvy IT Intern to join our dynamic team! As an IT Intern, you will have the opportunity to gain hands-on experience in a fast-paced environment, working alongside experienced professionals to support our technology infrastructure and end-users. This internship offers valuable real-world experience to complement your academic studies and prepare you for a successful career in IT. Responsibilities: Provide technical support to end-users for hardware, software, and network issues. Assist with troubleshooting and resolving computer problems, including diagnosing hardware failures, software conflicts, and network connectivity issues. Install and configure software applications, operating systems, and peripherals. Assist with maintaining and updating IT documentation, including user manuals and troubleshooting guides. Participate in IT projects, such as hardware and software upgrades, network expansions, and cybersecurity initiatives. Perform basic coding tasks using Javascript and Python for scripting and automation. Collaborate with IT team members to identify and implement solutions to improve efficiency and productivity. Gain exposure to ServiceNow, our IT service management platform. Requirements Qualifications: Currently enrolled in a College degree program in Information Technology, Computer Science, or a related field. Excellent verbal and written communication skills with the ability to explain technical information clearly and concisely. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Basic understanding of computer hardware and software, including operating systems, networking concepts, and cybersecurity principles. Any coding experience is a huge plus, particularly in Javascript and Python. Ability to work independently and as part of a team. Eagerness to learn and a passion for technology. Bonus Points: Experience with help desk support or customer service. Familiarity with ITIL or other IT service management frameworks. Knowledge of cloud computing platforms (e.g., AWS, Azure, GCP). Experience with ServiceNow. Benefits: Gain practical experience in a real-world IT environment. Develop valuable technical and problem-solving skills. Work with cutting-edge technologies and learn from experienced professionals. Build your resume and professional network. Potential for future employment opportunities within the company.

Responsibilities

The intern will provide technical support for hardware, software, and network issues, assisting with troubleshooting and resolving computer problems. Responsibilities also include installing and configuring applications, maintaining documentation, and participating in IT projects like upgrades and cybersecurity initiatives.