Intern, Student Services at Fred Martin Motor Company

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

20.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Interpersonal Skills, Organization, Attention To Detail, Cross-Cultural Awareness, Time-Management, Self-Motivation, Team-Player, Patience, Flexibility, Positive Attitude, Salesforce, Microsoft Outlook, Sway, Igloo

Industry

Description

Description CET Academic Programs (CET), a division of Academic Travel Abroad, Inc. (ATA) is committed to work/life balance and flexibility, and we engage in a reduced-hour work week. Department: Student Services Status: Part-time, hourly, non-exempt Location: Washington, DC (Employees work a hybrid 2 days in the office/2 days remote.) Supervisor: Manager, Student Services & Systems Anticipated Start Date: June 2026 Anticipated Duration: 6 - 12 months _____________________________________________________________________________________ Schedule & compensation expectations CET Academic Programs (CET), a division of Academic Travel Abroad, Inc. (ATA), is committed to work/life balance and the standard work week here is 30 hours. This internship position is part-time for 20-28 hours per week; core hours are expected to be 9:00 AM to 2:00 PM including lunch break. The compensation is $20 per hour. The Student Services Team works remotely on Mondays and Thursdays and from the DC office on Tuesdays and Wednesdays. Description of the Position The CET Intern for student services will learn about the International Education field firsthand and play a key role in the daily workflow of a study abroad provider. They provide support for the Student Services Team, which includes a Director, Manager of Finance & Scholarship, Manager of Student Services & Systems, and four Student Services Coordinators (SSCs). This team actively supports CET’s mission by providing comprehensive support services that prepare students academically, culturally and personally for their programs abroad. They administer the admissions process, enrollment and registration, from application to arrival on-site. The team’s broad range of support services seeks to enhance the quality of CET programming, facilitate student retention initiatives and optimize the student experience. The Intern will contribute to the SST responsibilities by engaging with students, fielding general questions, processing application materials, assisting SSCs and the Manager of Finance & Scholarships in application progress monitoring, and completing student resource-based projects. What you’ll do… Daily Tasks & Responsibilities (40%): Manage the CET general inbox: read through all new student emails, respond or forward as appropriate. Manage the CET Applications inbox, process application materials received, respond with confirmation of receipt to students and SSC. Support student billing and reservations by entering new students into Centaur, our reservation system Be the first contact on the general college phone line to answer questions or transfer to an appropriate SSC/CET contact. Assist with some application material review in Salesforce Follow up with students who are missing application materials such as Transcripts, and Study Abroad Office Approval. Call and engage inactive applicants Monitor recent application withdrawals and flag for follow-up as needed Getting to know CET/General Professional Development (10%): Opportunity for informational interviews with CET staff from across the organization Attend CET-wide meetings Projects (50%): Student Services Projects (35%): example projects may include working on our Pre-departure Guides for students, reviewing and contributing to our JEDI (Justice, Equity, Diversity & Inclusion) resources, or doing research on one of our program locations. Other CET Projects (15%): assigned and managed by Programs, Academic, Institutional Relations, or Marketing departments. Systems (Ongoing) Daily tasks and projects will work with several systems used by CET: Salesforce, Microsoft Outlook, Sway, Igloo, Centaur, and more. We’re looking for… An early career professional with an associate or bachelor’s degree, in any field, or at least 2 years of college/higher education Effective verbal and written communication skills and interpersonal skills Excellent organization skills and attention to detail Cross-cultural awareness and sensitivity Experience participating in a study abroad or exchange program is preferred Interest in the field of International Education or global academic exchanges Experience with Microsoft applications (Word, Excel, PowerPoint, Outlook, Teams, Sway) Self-Motivation and ability to be a team-player Strong time-management skills Patience, flexibility, positive attitude, and a sense of humor To Apply Please attach your resume and a cover letter to our application form. Applications missing any of these components will not be considered. The successful completion of a background check, including professional references, is required for this position. For best consideration, please apply by April 24, 2026 at 11:59pm EDT. An Equal Opportunity Workplace We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, genetic information, or any other protected characteristic under applicable law. Description of the Organization CET Academic Programs is a study abroad organization that has been developing and operating innovative educational programs abroad since 1982. Originally “China Educational Tours,” CET began operations in Beijing, later expanding to other locations around the world.

Responsibilities

The intern will support the Student Services Team by managing general and application inboxes, processing materials, entering new students into the reservation system, and serving as the first contact on the general phone line. Responsibilities also include assisting with application material review, following up with students missing materials, and engaging inactive applicants.