About Us
Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion of assets under management, as well as S$100 billion of funds under management held via six listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in thematic and tactical strategies. Its diversified real estate asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage and data centres.
Job Description

Responsibilities

• Handle lead enquiries generated from various digital platforms e.g. emails, social media, Telegram and WhatsApp
• Lead qualification (i.e. follow up on campaign leads via calls/emails), analysis and reporting
• Manage the marketing mailbox and keep track of daily incoming enquiries
• Assist to explore process improvement initiatives
• Improve database quality for direct marketing by updating the agent/prospect databases and EDM subscriptions through the Customer Relationship Management (CRM) system and WhatsApp
• Assist in event organisation when required i.e. to provide logistics support for agent site tours
• Assist in the production / updating of marketing collaterals
• Provide support in digital marketing campaigns
• Assist in any other marketing research or ad-hoc duties as require

Requirements

• Currently pursuing a Degree in Business Management, Marketing, or any other related disciplines
• Passion for customer service
• Able to work in a team and independently
• Good communication skills
• Knowledge of Microsoft Office and Excel is a must (advanced Excel knowledge in formulas / pivot table is an added advantage
• Knowledge of Power BI, Canva, Photoshop or video editing software is an added advantage

Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified

• Handle lead enquiries generated from various digital platforms e.g. emails, social media, Telegram and WhatsApp
• Lead qualification (i.e. follow up on campaign leads via calls/emails), analysis and reporting
• Manage the marketing mailbox and keep track of daily incoming enquiries
• Assist to explore process improvement initiatives
• Improve database quality for direct marketing by updating the agent/prospect databases and EDM subscriptions through the Customer Relationship Management (CRM) system and WhatsApp
• Assist in event organisation when required i.e. to provide logistics support for agent site tours
• Assist in the production / updating of marketing collaterals
• Provide support in digital marketing campaigns
• Assist in any other marketing research or ad-hoc duties as requir