INTERNAL ACCOUNT MANAGER – NG16 – £30,000 + BONUS

Are you an experienced Account Manager or Sales Administrator looking for a new challenge in a dynamic manufacturing environment? Our client is looking to appoint a skilled Internal Account Manager to provide exceptional customer service, support internal sales, and coordinate with various departments to ensure smooth operations.

KEY REQUIREMENTS:

• Experience in account management or sales administration within a manufacturing environment (essential)
• Strong communication and organisational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Attention to detail and ability to multitask
• Positive and proactive approach to work

• Act as the main point of contact for customer queries and orders
• Support external Sales Account Managers
• Process orders, invoices, and credits accurately
• Assist in resolving customer complaints when needed
• Maintain customer records and update the ERP system
• Provide pricing, delivery, and product information
• Coordinate with internal teams to meet customer needs
• Ensure compliance with company policies and safety standards
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