JOB DESCRIPTION

We’re looking for a motivated and ambitious Internal Account Manager to join our team. This role offers a unique opportunity: you’ll begin by managing an established portfolio of customers, and for the right candidate, it will develop into a proactive Telesales Professional role, focused on outbound sales and business growth.

WHAT YOU’LL BE DOING (INITIALLY):

• Acting as the first point of contact for a portfolio of well-established customers.
• Processing clients orders efficiently
• Managing day-to-day queries and providing excellent customer service.
• Building strong relationships and supporting account growth.
• Communicating out of stock lines to clients.
• Monitoring and updating back order reports.
• Working closely with the sales team to identify opportunities.

HOW THE ROLE WILL GROW:

• Progression into making outbound calls to new and existing customers.
• Proactively promoting products and services.
• Driving sales opportunities and contributing to business growth.
• Taking ownership of both account management and telesales success.