£25,000-£32,000 DEPENDING ON EXPERIENCE AND BONUS PAYMENTS

At Hood Seating, our core purpose is to enhance well-being through innovative, ergonomic seating solutions. We believe in creating products that contribute to a healthier, more productive world. Joining our team means becoming part of a company dedicated to sustainability and building long-term relationships with our valued dealer network. We’re passionate about making high-quality ergonomic seating accessible to everyone, and you’ll be instrumental in that mission.

JOB SUMMARY

You will drive revenue growth by directly supporting the Managing Director and the wider business to achieve our collective goals. As an Internal Account Manager, you will be the key point of contact for our designated dealers, building strong relationships and actively developing new business.
You’ll manage the entire sales cycle—from generating new leads to securing orders—by leveraging digital and telephonic communication. This is a proactive, remote role where you will coordinate internal resources and support dealer efforts to bring opportunities to a close.

QUALIFICATIONS AND COMPETENCIES

• Exceptional relationship-building skills with B2B partners.
• Demonstrable knowledge of effective selling strategies.
• Excellent written and verbal communication skills.
• High level of autonomy and a proactive approach to your work.
• Strong organisational and time-management skills.
• Like to have but not essential: Track record in generating new business within a B2B sales environment for a minimum of 1 year.

COMPANY REQUIREMENTS

• Health & Safety: Adhere to all safe working practices and attend safety briefings as requested. Take personal responsibility for your own safety and the safety of your co-workers in accordance with The Health & Safety at Work Act 1974, and The Management of Health and Safety at Work Regulations 1999.
• Compliance: Ensure full compliance with all Hood Seating business systems, processes, certification schemes, and relevant regulations and legislation. Support internal quality controls and audits to demonstrate ongoing compliance.

JOB HOLDER REQUIREMENTS

• Characteristics
• Methodical, hardworking, ambitious, and energetic.
• Adept at handling objections and resolving potential confrontations with diplomacy.
• Articulate and diplomatic.
• Honest and possesses high levels of integrity.

SPECIFIC RESPONSIBILITIES

• Achieve financial sales targets by nurturing robust and mutually beneficial relationships with designated dealers, providing day-to-day problem-solving solutions, and proactively identifying new business opportunities.
• Serve as the primary commercial contact for your designated dealers at all levels, owning the ongoing day-to-day relationship.
• Identify and create new sales opportunities for Hood Seating and our dealers within the UK. This includes managing the process for product applications, specials, mock-ups, and pricing agreements (SPAs) on projects.
• Collaborate with Hood Seating’s business development efforts by identifying opportunities for larger accounts (e.g., National Accounts, Major Project Groups, A&D community) and working alongside relevant internal teams as required.
• Provide essential technical and specification support to dealers, collaborating with our product and design teams when necessary.
• Consistently promote Hood Seating’s products and services, always acting in the best interests of the company to meet and exceed individual sales volume targets.
• Achieve key activity goals, particularly the required number of monthly dealer and client engagements via calls and virtual meetings.
• Maintain the highest quality of presentation in all communications, whether verbal or written, striving for “best-in-class” standards from both Hood Seating and our dealer partners.
• Develop an understanding of our product range and programs to effectively articulate Hood Seating’s unique differentiators and competitive advantages.
• Cultivate an understanding of the office furniture & workspace design market.
• Provide accurate and timely reports to the Managing Director and ensure our CRM system (e.g., Prospectsoft) is consistently updated and utilised to its full potential for all opportunities and forecasts.