An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.

ABOUT THE ROLE

We have an amazing opportunity for an Internal Account Manager to join our growing team. Reporting to the Inside Sales Team Leader, you will be responsible for managing a SME Portfolio.
As part of this role, you will be responsible for proactively managing your accounts with a core focus on creating and enhancing relationships with current customers.

KEY RESPONSIBILITIES

• Phone based sales to existing COS customers – no cold calling
• Develop and maintain strong relationships with potential and existing clients, understand their needs and offer tailored solutions to meet their requirements
• Gain a deep understanding of COS products and service and provide clients with accurate information and demonstrations to effectively address their needs
• Address client inquiries, resolve issues, and ensure a high level of customer satisfaction throughout the sales process