Internal Client Services: Business Relationships - Risk Analyst (East & Wes at Deloitte

Nairobi, Nairobi County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Management, Business Relationship Management, Analytical Skills, Problem-Solving Skills, Communication Skills, Teamwork, Attention to Detail, Time Management, Research Skills, Financial Knowledge, Independence Aspects, Conflict of Interest Understanding, Deloitte Policy Manuals Knowledge, Due Diligence Experience, Data Entry Accuracy, Adaptability, Self-Starter

Industry

Business Consulting and Services

Description

Company Description At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek. Harnessing the talent of 457 000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems. Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting Services business, which is made up of Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T). About the Division The Quality, Independence, Risk and Reputation (QIRR) and Office of the General Counsel (OGC) Department deals with any issues that potentially expose Deloitte to risk. The issues impacting the firm are varied and may include reputation, operational, litigation and regulatory risk. Risk Management is about identifying and managing risks to the Firm, and it includes conducting checks necessary to ensure that the individual professionals act and make decisions that achieve the objectives of the firm, comply with professional and legal requirements and that they are ethical. The role of the QIRR & OGC team is not only to make sure there is an effective compliance framework in place, but also to raise awareness of the issues involved and encourage consultation whenever questions or concerns arise. We have an exciting opportunity for a dynamic individual to join our Member Firm Internal Services Department – QIRR & OGC team as a Business Relationships - Risk Analyst (East & West Africa). This position will be based in our Nairobi office in Kenya. Job Description As a Business Relationships - Risk Analyst, you will be part of a support resource team responsible for delivering standardised services to internal business units, with a focus on processing and reviewing Business Relationship Management System (BRMS) cases. You will ensure all cases are completed accurately, efficiently, and in line with Deloitte’s policies and standards. Key Responsibilities Process and review BRMS cases for firm and individual business relationships. Ensure all BRMS documentation is complete, accurate, and meets layout and quality standards. Validate and circulate BRMS cases, ensuring sufficient, relevant, and reliable information is included. Track all correspondence and ensure timely finalisation and notification of BRMS cases (within 2 to 7 days). Escalate cases as required and follow up on outstanding information to ensure timely resolution. Assist team members and provide support where additional training is needed. Monitor mailbox requests, assign emails appropriately, and ensure prompt responses. Communicate regularly with management regarding problem areas and keep them updated. Demonstrate a strong understanding of how BRMS cases impact the firm’s products and services. Assist with general and ad-hoc tasks as delegated. Qualifications A Bachelor's Degree in a relevant field. At least 2 years’ experience in a similar function/area. Basic understanding of risk and independence aspects in the audit environment. General understanding of “conflict of interest” from a business perspective. Experience in risk management or due diligence roles. Understanding of Deloitte Policy Manuals (e.g., 1430, 1420, 1560, 1800, 1920) and their application. Experience with business relationship checks across different business units/service lines. Ability to handle complex cases with minimal supervision. Technical Competencies Basic technical and financial knowledge. Research, analytical, and problem-solving skills. Behavioural Competencies: Excellent verbal and written communication skills. Strong team player with good interpersonal and relationship-building skills. Effective time management and prioritisation. High attention to detail and data entry accuracy. Adaptable, reliable, and accountable. Ability to work efficiently and meet deadlines. Self-starter with minimal supervision required. Additional Information Your role as a leader At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. Leadership Capabilities Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life. Influence - Builds relationships and communicates effectively to positively influence peers and other stakeholders. Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results. Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities. Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador. Why Deloitte? At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value differences, and embrace people with diverse backgrounds, experiences, abilities and thinking styles. Our purpose Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters Recruiter Tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to. If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal. Your details will be treated with confidentiality and will not be shared with any third party. Closing date: Friday, 14 November 2025 We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply. At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent. We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive. If you require reasonable accommodations during the recruitment process, please let us know. Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements. Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information. To help you look out for potential recruitment scams, here are some Red Flags: Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies. Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process. Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand. If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.

Responsibilities

As a Business Relationships - Risk Analyst, you will process and review Business Relationship Management System (BRMS) cases, ensuring accuracy and compliance with Deloitte’s policies. You will also track correspondence and assist team members as needed.