Internal Communications Manager at SOH Career Site

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

108003.0

Posted On

04 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Internal communications, Stakeholder management, Written communication, Verbal communication, Project management, Campaign management, Event management, Operational decision-making, Budget management, Procurement, Governance, Digital management tools, Workflow optimisation, Creative processes, Production processes

Industry

Performing Arts

Description

Job Status: Full Time, Ongoing Salary: Base salary of $108,003 per annum plus 12% Superannuation Contributions Applications Close: Friday 15 May 2026, 5:00pm Role Enquiries: recruitment@sydneyoperahouse.com [recruitment@sydneyoperahouse.com] Online Application Support: Frequently Asked Questions [https://soh-hr.s3.ap-southeast-2.amazonaws.com/hr/Sydney Opera House Job Application FAQs.pdf] An organisation where diversity of thought and experience is valued, supported and respected. THE HOUSE There’s nothing quite like the Sydney Opera House. A globally recognised icon synonymous with inspiration and imagination, it’s one of the world’s busiest performing arts centres, the nation’s premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House’s future and be provided with opportunities to grow and develop while making a positive contribution to our community. The Opera House is a living work of art. A place of possibility and wonder – on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy 2024-2026, our ambition is to be Everyone’s House. To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care): * Everyone feels welcome here. * We better understand and connect with the community. * We are future ready. * We lead and inspire positive change. For more information about the Sydney Opera House please refer to our website [https://www.sydneyoperahouse.com/?gclid=CjwKCAiAtouOBhA6EiwA2nLKHwk-HcPJYkL3rC8LlR2GLMR5pMl07v_0lEH8P9FBq2PYC2d5JVbDrhoCMWYQAvD_BwE&gclsrc=aw.ds]. YOUR NEW ROLE Reporting to the Senior Manager, Strategic Communications, this role is responsible for day-to-day management of internal communications and channels, working collaboratively with teams across the organisation to develop and deliver timely and relevant content and events to drive staff engagement, support organisational needs and build positive culture in line with our ambition to be Everyone’s House. Further detailed information about the role and its requirements can be obtained from the role description. [https://soh-hr.s3.ap-southeast-2.amazonaws.com/hr/MARCOMMS v2/RD - Manager, Internal Communications Mar 2026.pdf] ARE YOU THE ONE? Key Responsibilities/skills: * Tertiary qualifications in a relevant field with minimum 5 years’ experience in internal communications. * Exceptional written and verbal communication skills, able to tailor messages, influence stakeholders and respond constructively to feedback. * Dynamic, efficient communicator who builds strong relationships and collaborates effectively across teams and partners. * Proven ability to lead high-performing teams and manage multiple projects, campaigns or events end-to-end. * Strong operational and commercial decision-making skills, including workflow optimisation, budgets, procurement, suppliers and governance. * Deep understanding of creative and production processes, with hands-on experience using project and digital management tools (e.g. Monday.com, Dropbox, Frontify). * Highly organised, detail-oriented self-starter who thrives in fast-paced, high-volume environments and delivers with accuracy. * Strong alignment with Sydney Opera House values, with a clear understanding of the organisation’s role in the performing arts and broader cultural landscape. THE PERKS The Sydney Opera House give you access to a fantastic range of benefits including: * 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden. * 5 weeks’ annual leave for all ongoing and temporary staff. * Access to salary packaging and discounted health insurance. * Access to a range of professional development programs and staff engagement initiatives. * Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (SEALs) and more. * Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives. * Working for an organisation with a 6 Star Green Star performance rating from the Green Building Council of Australia. * Working for an organisation committed to the United Nations Sustainable Development Goals [https://www.sydneyoperahouse.com/our-story/global-goals.html] and the world’s first arts organisation to join the UN’s Global Compact, an international sustainability initiative designed to build a better future for us all. * Complimentary tickets to shows. * And many more! EQUITY AND INCLUSION The Opera House is an inclusive employer that recognises everyone is unique. The organisation welcomes you for who you are – as you are. So if you require any adjustments to the recruitment process, please contact us as recruitment@sydneyoperahouse.com [recruitment@sydneyoperahouse.com] to discuss. Even if you think you’d be a great fit, but don’t necessarily tick every box in the role description, please get in touch. We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community. NEED TO WORK FLEXIBLY? We know flexibility means different things to different people, so let us know how we can support you to be your best. SOUND LIKE YOU? APPLY NOW Please submit your cover letter and CV via our online portal. In addition you will be prompted to answer the two following targeted questions in the online application platform. 1. Provide an example of when you have collaborated across multiple teams on a complex project. Please include background, process and outcome. 2. Provide an example of an internal communications strategy you have developed and implemented that enhanced employee engagement. To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job. I It remains strictly confidential and applicants will be informed of the result. A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan [https://sydneyoperahouse.api.collaboro.com/direct?Guid=a1f266b4-ae36-4902-a745-81cd751cd449]. Applications will not be accepted from recruitment agencies.

Responsibilities

The role involves managing day-to-day internal communications and channels to drive staff engagement and support organizational culture. The manager will collaborate across teams to develop and deliver timely content and events aligned with the organization's strategic goals.