Internal Communications Specialist - Business Performance at Equifax

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Internal Communications, Corporate Communications, Content Creation, Writing, Editing, Stakeholder Engagement, Digital Communication Tools, Business Performance, Project Communication, Relationship Building, Analytical Skills, Storytelling, Attention to Detail, Adaptability, Teamwork, Communication

Industry

Financial Services

Description

We have an exciting opportunity for a proactive and enthusiastic Internal Communications Specialist to join Equifax’s Australia and New Zealand team. This role will specifically focus on Business Performance updates across our Australia/New Zealand Region. This is a key, newly created role. You'll partner with our existing Internal Communications Specialist (who focuses on employee experience) to ensure all employees have the vital context they need to understand our performance, strategic direction, operational priorities, and project progress. You'll act as a critical link between leadership, major projects, and the day-to-day teams. What You'll Do? Your primary purpose is to navigate our Regional landscape and create timely, relevant communications that keep our employees informed on our business momentum, progress, and challenges. Distil complicated business metrics, financial results, investment plans, and operational updates into clear, digestible, and engaging content. You'll ensure the "What's In It For Me" (WIIFM) is always clear. Actively partner with stakeholders across all business units to gather, review, and distribute critical performance updates. Craft high-impact content across various channels, including Intranet articles, targeted emails, and clear, effective talking points for people leaders. Act as the central liaison for large-scale, cross-functional updates (e.g., cross business process changes, project updates, policy impacts) to ensure information reaches all relevant departments and prevents communication gaps. Work directly with business owners to source, translate, and communicate project goals, milestones, and impacts, ensuring relevance to employees' daily work. Contribute to the regional content calendar for business and performance communications, ensuring a consistent, predictable, and cohesive flow of information across the ANZ region. Manage the publishing and maintenance of business content across our primary internal channels. Help execute company-wide meetings by preparing and coordinating performance and business-related content. Track and report on key metrics (e.g., page views, open rates) to measure communication reach and engagement, using these insights to continuously drive improvements. What You'll Bring 3-5+ years of experience in internal communications, corporate communications, or a similar role with a dedicated focus on business performance or project communication. Excellent writing, editing, and content creation ability, with a proven track record of simplifying complex business and technical topics for a general employee audience. A genuine interest in business, with a strong, rapid ability to understand, interpret, and communicate investment plans and performance information. Proven ability to build strong, effective relationships and work confidently across various business units and levels, including leaders, project owners, and technical leads. High proficiency with digital communication tools, including Google Workspace (Docs, Sheets, Slides) and enterprise collaboration platforms What Could Set You Apart You're comfortable trying new things, learning from experience, and working in a role where you are comfortable to deal with ambiguity and implement new processes and practices. You understand and communicate with key stakeholders to prioritise the most important, high-impact deliverables. You're a team player who takes ownership of connecting information, actively seeking out missing details, and building relationships to bridge knowledge gaps across the organisation. You have a keen eye for detail and a commitment to accuracy when crafting your communications and aligning narratives. You are a great story teller! What's In It For You? At Equifax, we are on a mission to ensure that you have the support, resources and opportunities to Power Your Possible. Here are just a few ways we give back to our teams: Access to enterprise responsible AI tooling to improve work efficiency and employee experience Hybrid work model (3 days in office + 2 from home) Additional leave allocations of up to 7 additional days leave per year + public holiday swaps Discounted gym memberships Discounted private health cover (and discounted pet insurance if you want it!) Employee stock purchase plan Career development and learning A Diverse and inclusive workplace and environment Wellbeing resources (including free financial wellbeing products and resources) Primary Location: AUS-Sydney-Blue-Street Function: Function - Marketing Schedule: Full time At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. For US Applicants If you'd like more information on your EEO rights under the law, please view our EEO is the Law Declarations, and Nondiscrimination Provision. If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to GTA@equifax.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. Equifax participates in E-Verify and Right to Work (English and Spanish).

Responsibilities

The Internal Communications Specialist will create timely and relevant communications to keep employees informed about business performance and strategic direction. They will act as a liaison between leadership and teams, ensuring clear communication of project goals and updates.