Internal Control & Revenue Assurance Manager/Specialist, NEO PSP Limited at Banglalink

Dhaka, Dhaka Division, Bangladesh -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Assurance, Fraud Detection, MFS, PSP, SQL, Excel, Python, Linux, Internal Control, Risk Assessment, Data Analysis, Regulatory Frameworks, Stakeholder Management, Transaction Monitoring, Compliance

Industry

Telecommunications

Description

Company Introduction As part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company. Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future. The company empowers businesses to accept and process payments seamlessly through a secure, efficient, and scalable payment gateway, supporting the growth of digital commerce across Bangladesh. Leveraging Banglalink’s trusted digital ecosystem and technological expertise, NEO PSP aims to simplify financial transactions for enterprises of all sizes — from startups to large corporations. Our platform would support diverse payment methods, ensuring speed, reliability, and transparency in every transaction. At NEO PSP, we are committed to enabling digital financial (FINTECH) inclusion and accelerating Bangladesh’s journey toward a smarter digital economy. With innovation, compliance, security, and customer trust at our core, we strive to become the preferred payment solutions partner for businesses nationwide. Job Description Monitor end-to-end MFS/PSP revenue flows to ensure accuracy, completeness, and timely settlement. Perform daily, weekly, and monthly Revenue Assurance control checks, reconciliations, and exception analysis. Analyze transaction usage, commissions, settlements, and partner revenue data to identify potential leakage. Support the development of automated controls, dashboards, and alert mechanisms to minimize revenue loss. Collaborate closely with IT, Finance, Business, and Operations teams to resolve revenue leakage issues within defined SLAs. Validate new product & Campaign configurations and system changes to ensure revenue integrity prior to launch. Monitor suspicious transactions and abnormal user behavior using relevant analytical tools. Detect agent/merchant/customer fraud patterns and escalate incidents in line with Standard Operating Procedures (SOP). Support fraud investigations through data analysis, documentation, and case reporting. Coordinate with law enforcement and field operations when necessary. Develop, implement, and maintain a robust internal control framework for MFS/PSP operations. Test and continuously monitor internal controls across PSP/MFS business processes. Conduct risk assessments and prepare periodic risk and control reports. Academic Qualification Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Job Experience Required 2–3 years (Revenue Assurance / Fraud / Telco / MFS / PSP / Banking) Required Capabilities Strong knowledge of Bangladesh Bank regulatory frameworks, reporting obligations and compliance requirements relevant to MFS/PSP operations. Excellent analytical and data interpretation skills with attention to detail. Hands-on experience in SQL, Excel, and familiarity with Python (preferred) and Linux environments. Understanding of MFS/PSP/Telecommunication revenue streams, mediation platforms, and financial systems is an advantage. Clear understanding of fraud types, preventive controls, and investigation methodologies. Strong communication, reporting, and stakeholder management skills. Banglalink Digital Communications is one of Bangladesh’s leading telecom and digital service providers, committed to transforming the way people connect, communicate, and innovate. As a subsidiary of VEON, Banglalink combines global expertise with a deep understanding of local needs to deliver cutting-edge services to millions of customers across the country. Our Employer Value Proposition (EVP) is ‘Lead the Future’, and this is reflected in all levels of our organization. Our workplace is designed to inspire and empower individuals, creating an environment where ideas thrive, contributions are valued, and innovation flourishes. We encourage every team member to take initiative, explore new possibilities, and grow both personally and professionally in a fast-evolving digital landscape. At Banglalink, we are committed to foster a supportive and inclusive culture that celebrates diversity and encourages collaboration. We actively create opportunities for all individuals to succeed, while our learning initiatives and digital upskilling programs, ensure our people are equipped to excel in their careers and shape the future. Banglalink is a place where innovation, agility, and understanding come together to create meaningful impact. Join us and be part of a team that’s reshape the future of connectivity and digital transformation.

Responsibilities

The role involves monitoring end-to-end MFS/PSP revenue flows, performing daily control checks, and analyzing transaction data to identify and minimize revenue leakage. Responsibilities also include developing internal controls, validating system changes, detecting fraud patterns, and supporting fraud investigations.