Internal Enablement Specialist at HUB24 Limited

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Enablement, Learning & development, Change management, Client education, Adult learning principles, LMS administration, E-authoring tools, Content creation, Communication skills, Stakeholder management, Product readiness, Process improvement, SaaS, Financial services, Instructional design

Industry

Financial Services

Description

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers. HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB) THE HUB24 STORY We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians. Benefits and Life at HUB24 Learn more about our employee benefits HERE. Job Summary: The Internal Enablement Specialist is responsible for ensuring internal teams are effectively enabled to perform their roles through structured learning, resources, and ongoing capability uplift. This role works closely with the External Enablement team, leveraging externally developed assets where appropriate, and translating them into internal‑ready enablement that supports internal teams across sales, implementation, client success, and other client‑facing or operational functions. Responsibilities: Internal Enablement Delivery Own and deliver internal enablement programs that ensure teams are confident, capable, and ready to execute their roles effectively. Translate business priorities, product changes, and process updates into clear, practical enablement aligned to internal needs. Partner with Product, Growth (Sales, Implementation, Customer Success), and Operations to support internal readiness for launches and enhancements. Reinforce change management principles to drive internal adoption, consistency, and best practice. Monitor engagement and effectiveness of enablement initiatives, using feedback and insights to continuously improve learning experiences. Support the effective use and administration of internal enablement tools and platforms. Content & Resources Partner with the External Enablement Specialist to leverage external assets, avoid duplication, and align internal and external messaging. Adapt and contextualise enablement content for internal audiences to ensure relevance and usability. Create, maintain, and update internal enablement materials, ensuring accuracy, consistency, and alignment with internal processes and ways of working. Apply adult learning principles to deliver engaging, practical, and action‑oriented learning experiences. Requirements: Experience in enablement, learning & development, change management, or client education Proven ability to design and deliver external learning content for diverse audiences Strong understanding of adult learning principles Experience administering LMS platforms and e‑authoring tools Excellent written and verbal communication skills Strong attention to detail and content accuracy Experience working in SaaS, financial services, or technology‑enabled service environments (preferred). The Recruitment Process Acknowledgement email once your application has been submitted. Our Talent team will start reviewing your application. If unsuccessful, you will be notified. If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role. If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role. Should you require any accommodations to the recruitment process, please email recruitment@hub24.com.au, and one of our team will contact you. Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews. Communication of outcomes to successful and unsuccessful candidates and feedback provided. *As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here. 2024 Circle Back Initiative Employer – we commit to respond to every applicant. Endorsed by WORK180, we are proud to be recognised as an employer of choice for women. We have been nominated and placed on the BOSS Best Places to work list. Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers. HUB24 Limited is a company listed on the Australian Securities Exchange.

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Responsibilities

The Internal Enablement Specialist is responsible for designing and delivering structured learning programs to ensure internal teams are capable and ready to perform their roles. This role involves collaborating with product and growth teams to translate business priorities into practical enablement resources and monitoring the effectiveness of these initiatives.