Internal Operations and Human Resources Coordinator
Location: Mississauga, ON (Relocating to Burlington – July 2025)
Position Type: Full-Time | Permanent
About Us
Service Plus Aquatics Inc. (SPA) is a rapidly growing and forward-thinking company committed to delivering exceptional service to the commercial recreational aquatic industry. Founded in 1989, we are proud leaders in LEED-certified design/build services, restoration and repair, and facility management. Our continued success is built on industry expertise, continuous staff development, and a truly dynamic team culture.
Currently based in Mississauga, we are excited to move into a brand-new, state-of-the-art facility in Burlington in end of July 2025 to support our ongoing growth and innovation.
Position Overview
We are seeking an organized, detail-oriented Internal Operations Coordinator to oversee and streamline the daily logistics and administrative functions of our company. In this key role, you’ll support internal operations and also provide backup support to the HR and Payroll departments—particularly in onboarding, training, and system support.
This is a fantastic opportunity for someone who thrives in a multifaceted role and enjoys working in a fast-paced, high volume collaborative environment.
This position is 80% Internal Operations and 20% Human Resources with Payroll Support
Key Responsibilities Operations & Administration
- Payroll & Finance: Support payroll submissions, deductions, and reporting; manage daily mail and prepare bank deposits.
- Fleet Management: Oversee vehicle maintenance, licensing, GPS tracking, 407 ETR invoices, insurance, repairs, and purchases.
- Telecom Oversight: Coordinate mobile device procurement, setup, staff training, and troubleshooting.
- Tool & Equipment Tracking: Monitor inventory, maintenance, repairs, and financing of tools and equipment.
- Procurement: Order and manage office, safety, and operational supplies.
- Facilities Support: Manage security systems, renovations, permits, storage solutions, and general maintenance needs.
- IT & Software Coordination: Liaise with IT consultants and manage user access/setup in key platforms (Sage, mJobTime, Hilti On!Track).
- Vendor Management: Serve as the primary contact for vendors; coordinate annual bidding for IT, insurance, and fleet services.
- Reception & Scheduling: Handle main phone lines, coordinate on-call schedules, and manage incoming mail and deliveries.
Human Resources Support
- Process and maintain comprehensive new hire files and related documentation.
- Assist with recruitment events such as job fairs and trade shows.
- Support maintenance of employee personal records and documentation.
- Lead training sessions on policies, procedures, and compliance.
- Assist with WSIB reporting, including Form 7s and incident documentation.
- Contribute to employee onboarding, benefit reviews, and HR policy updates.
- Support company events and team-building activities.
- Carry out additional tasks as required by the HR Manager or President/CEO.
Training & Compliance
- Facilitate WHMIS, TDG, and government-regulated training programs.
- Conduct new employee orientations and policy briefings.
- Provide support for benefits enrollment and mobile phone training.
Ideal Qualifications
- Post-secondary education in Business Administration, Human Resources, Operations, or a related field.
- Proven experience in office operations, fleet/tool logistics, or vendor management.
- Familiarity with HR processes such as onboarding, training, and benefits is a strong asset.
- Proficiency with software systems including Microsoft Office, Sage, Hilti On!Track, and ADP WFN.
- Excellent communication, time management, and multitasking skills.
- Ability to work independently while thriving in a team-oriented culture.
Why Join Us?
- Competitive compensation
- Comprehensive benefits package
- Ongoing training and professional development
- Supportive and engaging workplace culture
- Move to our brand-new Burlington headquarters end of July 2025
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