SALES SUPPORT COORDINATOR

Location: Cleckheaton
Industry: Manufacturing
Hours: Full-time Monday - Friday (12pm finish on Fridays!)
Salary: £25,000 - £28,000
I’m currently partnering with a well-established manufacturing company based in Cleckheaton to recruit a Sales Support Coordinator. This is a key role within the business, responsible for ensuring smooth communication between customers, internal teams, and external sales representatives.

• Act as the primary point of contact for customer queries, both UK-based and international
• Manage the full order process from quotation to delivery, ensuring accuracy and timeliness
• Provide aftersales support and resolve customer issues promptly and professionally
• Liaise with production, logistics, and finance teams to ensure orders are fulfilled smoothly
• Prepare and issue quotations in line with pricing structures and agreed margins
• Understand and maintain awareness of product costings, pricing, and profit margins
• Support the external sales team by preparing sales documentation, order updates, and customer insights
• Process and coordinate export documentation in line with international shipping requirements
• Maintain accurate records of customer interactions, pricing agreements, and order history