OVERVIEW

We are seeking a dedicated and enthusiastic Sales and Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience with our brand. The ideal candidate will possess excellent communication skills and a passion for helping others.

REQUIREMENTS

• Strong verbal and written communication skills in English
• Previous experience in a customer service role is preferred but not essential
• Proficient in using computer systems and software applications
• Ability to handle difficult situations with patience and professionalism
• Excellent problem-solving skills and attention to detail
• A positive attitude and a willingness to learn new skills
  If you are passionate about delivering outstanding customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.
  Job Types: Full-time, Permanent
  Pay: From £24,420.00 per year

Benefits:

• Company pension
• Free parking

Work Location: In perso

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Develop new customers via telephone calling
• Assist customers with product information, order processing, and troubleshooting issues
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to resolve complex customer issues
• Provide feedback to management regarding customer concerns and suggestions for improvement
• Stay informed about product updates, promotions, and company policies