WHAT IS THE JOB ABOUT?

Grundfos, a Great Place to Work®, certified company, is seeking an experienced Internal Sales Engineer to join our Industry (IND) OEM Sales team.
For a defined Area of Primary Responsibility, or APR (geography, markets and accounts), the Internal Sales Engineer’s role is to grow the Grundfos business by defining, measuring, analyzing, improving, and controlling the activities within their APR. The APR is all OEM touchpoints within USA and Canada. The Inside Sales Engineer reports to the Senior Area Sales Manager and participates as an active member of the regional sales team.
You will work on a hybrid schedule out of our Lenexa, KS office. Travel (up to 10%) will be expected for this role.
Your main responsibilities:

Key Account Support (40%):

• Under the guidance of the KAM who owns the account, be responsible for providing an added, higher level of support for Key Accounts within your APR, such as expediting, urgent quoting, and project/quotation follow up, etc.
• Service the Key Accounts as the “backup” to the KAMs, and will be heavily involved with the identified Key Accounts. This will require a collaborative effort with the entire KA OEM Team.
• Work with the KAM on strategies to grow the Share of wallet with existing accounts.
• Serves as technical expert for iSolutions and will assist in aspects of troubleshooting / support when needed.

Selling (20%):

• B&C level Partner Accounts – you will be responsible for selling to existing and potential direct accounts following the Grundfos Sales Excellence program. You will provide sales support to KAMs in order to participate in closing an order or to facilitate and add value to the selling process and customer experience.
• Lead Retrieval Tool (LRT) follow-up with OEM partners to improve hit rate, increase sales, and provide feedback on quality of leads and improvement to LRT process.

Project Mining (20%):

• Review the quotation log and opportunity pipeline to follow up on potential projects with customers and potentially upsell when possible.
• Use external marketing data (customer identification tools) like Manufacturers News Database, LinkedIn, news publications etc. to identify and qualify prospects for your APR.
• Utilize internal marketing data (LRT & GTI) to mine and qualify customers for your APR.

Pipeline Management (15%):

• Quote Pipeline – responsible for monitoring and managing the quote pipeline, prioritizing and proactively following up on quotes, and dispositioning quotes through the sales excellence pipeline process.
• Responsible for helping KAMs with closure of projects, open quotations / RFQ / RFI and serve as a resource for urgent requests.

Reporting/Time Management (5%):

• The ISE will maintain data in the Customer Relationship Management (CRM) system relative to customers, accounts, and activities in their APR.