PERSON SPECIFICATION

• Experience in B2B manufacturing.
• Background in telesales or account management is an advantage.
• Degree or diploma in business, marketing, or a related field
  The job description is not exhaustive. From time to time you may be required to perform other duties and responsibilities which are not included in the above description: but are within you capabilities and where necessary training will be given.

ROLE DESCRIPTION

We are seeking a motivated and results-driven Internal Sales Executive to join our sales team in this new role. The successful candidate will be responsible for generating leads, maintaining strong client relationships, and supporting the external sales team by providing excellent customer service and product knowledge. This is a desk-based role focused on inbound and outbound sales within a fast-paced environment.

WHAT ARE YOU GOING TO DO

Monitor market trends and competitor activity to identify sales opportunities. Develop new business opportunities through outbound calls, emails, and follow-ups.

• Manage and nurture existing client accounts to maximize retention and growth.
• Respond to customer inquiries and provide detailed information about products or services.
• Assist with the preparation and follow up on quotations, proposals, and tenders.
• Collaborate with the external sales team to support field activities and close deals.
• Mintain accurate and up-to-date records in the CRM system.
• Achieve and exceed monthly and quarterly sales targets.
• Provide exceptional customer service and resolve client issues efficiently.