At NBP, we pride ourselves on being a customer-focused business, committed to building long-term relationships with our clients. Our professional and dedicated team works hard to meet customer needs, solve problems, and deliver outstanding service—because our customers are at the heart of everything we do.
Due to continued expansion, we’re looking for someone passionate about sales and customer service to join our team. This is a varied and hands-on role within our busy sales office, where no two days are the same.

You’ll be responsible for:

• Accurately analysing and processing customer purchase orders
• Serving customers face-to-face on the trade counter
• Following up on leads and re-engaging lapsed accounts
• Making outbound calls to generate new business
• Working towards individual and team KPIs

We’re looking for someone who:

• Has strong communication skills and excellent attention to detail
• Delivers exceptional customer service both in person and over the phone
• Is confident with administration and Microsoft Office
• Can provide knowledgeable product advice (full training provided)
• Has experience or interest in the building trade (preferred but not essential)
• Is proactive, professional, and has a “can do” attitude

Please note: This role involves regular trade counter work and proactive sales activity, including cold calling and lead generation. Duties are varied and not limited to the above.