INTERNAL SALES REPRESENTATIVE

Location: Winchester
Job Type: Full-time | Permanent
Hours: Monday–Friday (45–47 hours/week) + Alternate Saturday Mornings
Industry: Timber & Builders Merchant
Salary: £29,800 p/a

ABOUT THE ROLE

We’re recruiting for an enthusiastic and driven Internal Sales Representative to join a leading independent Timber and Builders Merchant that’s been serving the industry for over 150 years. This is a full-time, office-based position, ideal for someone with strong communication skills, a passion for customer service, and a proactive approach to sales.
You’ll play a key role in supporting clients, managing inbound and outbound sales activity, and helping to grow existing accounts.

KEY RESPONSIBILITIES

• Build and maintain strong relationships with trade and retail customers.
• Communicate effectively via phone, email, and in person.
• Identify new sales opportunities and maximise business from existing accounts.
• Prepare and follow up on quotations, ensuring competitive pricing and accurate information.
• Negotiate terms of sale and close deals with confidence and professionalism.
• Provide excellent customer service—resolving issues, handling enquiries, and offering product advice.
• Maintain up-to-date records using internal systems (e.g., CRM).
• Collaborate with internal teams to meet sales targets and support daily branch operations.