Internal Sales Supervisor

at  Tarmac

JOB INTRODUCTION

At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
Due to internal promotion we are recruiting an Internal Sales Supervisor to join our friendly team at Tarmac Stancombe site, Flax Bourton near Bristol. This role provides a commercial service to our customers (new and existing) from pricing through to winning orders at the best possible profit. Working as part of the wider Commercial Team, you will manage a team of Sales Coordinators and develop and lead the internal sales team to ensure high performance and deliver successful results.
This role is commutable from Weston-Super-Mare, Bristol, Chepstow, Newport, Cardiff, Gloucester and the surrounding areas. Due to the nature of the role, hybrid working may be considered on successful completion of training.
We are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.

ROLE RESPONSIBILITY

Reporting to the Internal Sales Manager the Internal Sales Supervisor will identify and meet the needs of our customers both new and existing by offering advice, support, problem solving and referral of enquiries to colleagues.

The main responsibilities for the role of Internal Sales Supervisor will include:

• Managing a team of Sales Coordinators
• Securing orders to targeted levels of revenue, profit and value from existing and new customers
• Building and maintaining relationships with new and existing customers as well as colleagues, ensuring best practice is followed in price mapping and sales order processing (SOP)
• Raising and pricing quotations processing to order conversion or query resolutions
• Converting enquiries into orders, working B2B sales calls and emails
• Developing a comprehensive knowledge of the market including product range, competitor activity, pricing levels, customer contacts and future contracts
• Understanding and assessing customer needs – advising of new products
• Engaging with customers to better understand their requirements

To succeed in the role of Internal Sales Supervisor you should also demonstrate:

• A clear understanding of the sales cycle and confidence to adjust commercial approach accurately
• Proven ability to engage and motivate a team
• Willingness to up sell and cross sell a variety of products
• Collaboration within a team, prioritising tasks to ensure completed in a timely manner and to a high standard
• Proven ability to balance both the needs of the customer and own business requirements
• Drive to achieve commercial targets working to strict budget requirements
• Ambition to learn new skills and achieve own personal goals, as well as business goals
• Strong problem-solving skills
• Numeracy and analytical ability
• Good IT skills using Word, Outlook and Excel (SAP and CRM advantageous

In addition to the role of Internal Sales Supervisor we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunitie