Base Location: Wrexham (with some flexible home working)
Further details, full job description and link for the application form can be found on our website Careers | Work With Us | St John Ambulance Cymru (www.sjacymru.org.uk). Applications made through Indeed will not be considered.

• Act as first point of contact for all St John people in relation to the e-Learning platform, and provide advice, assistance and support as required.
• Undertake day to day administration of the Moodle e-Learning platform, including user account creation and management, password resets, troubleshooting basic technical issues and supporting system updates.
• Create, upload and maintain e-Learning courses and content, working with the Education Standards and Content Manager to ensure that the content is up to date, compliant with relevant legislation or guidance.
• Assist in the creation and development of new and existing administrative processes and documents.
• Proactively develop the e-Learning site to ensure that it remains updated and accessible to users and provides St John people with the best user experience possible.
• Maintain product knowledge relating to the e-Learning site, liaise with the service providers to apply system updates, ensure that SJAC makes full use of new product releases and functionality.
• Liaise with the Moodle e-Learning platform helpdesk to report and resolve more complex technical issues as they arise.
• Accurately update and maintain training records for all St John people with certificate and/or qualification details, ensuring that all supporting documentation is complete.
• Collaborate with the Education team and others to ensure that externally awarded certificates and qualifications (Accredited Prior Learning) are accurately cross referenced and recorded in alignment with the SJAC training framework.
• Maintain training and e-Learning resources on the SJAC site, ensuring that materials are currently, correctly stored and easily accessible.
• Support the Education Standards and Content Manager to ensure that course content, delivery and presentation is effective, up to date and aligned with current legislation, best practice or internal policies.
• Produce regular reports on the completion of statutory / mandatory training and other e-Learning, and other ad hoc reports as required. Proactively use data from reports and learner feedback to make continuous improvements.
• Participate in meetings as required.
• To attend off site events pan-Wales, out of hours, as and when required.
• Embody and exemplify the charity’s values at all times and hold others to account for the same.
• Demonstrate a commitment to inclusion and welcoming diversity, championing equality of treatment and opportunity.
  Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
  This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of St John Ambulance Cymru. It is expected that the post holder will be as positive and flexible as possible in this regard.
  To apply please visit: https://www.sjacymru.org.uk/en/page/careers ensuring your submission reaches us by 11:59pm on Sunday 15th June 2025.
  Job Type: Full-time
  Pay: £23,842.00 per year

Benefits:

• Additional leave
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Wrexham LL13 7YL
Application deadline: 15/06/2025
Reference ID: Internal Training Co-Ordinator - Wrexha