QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES:

• Previous experience in Freight Forwarding industry preferred
• Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade
• Basic knowledge of domestic and international geography including countries, major cities
• Ability to work in a blended operations and customer development role
• Manages complex transactional or emotional customer situations promptly and professionally
• High school Diploma or GED
• Bachelor’s Degree in Business or similar field of study with emphasis in: International Business, Logistics/Supply Chain, Marketing, Psychology, Sales or Transportation a plus
• Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade preferred
• Prior experience with CargoWise One software system a plus
  We empower business worldwide to ship smarter.
  R+L Global Logistics strives to provide the best freight solutions and logistics services to our customers. We offer the highest quality domestic and international transportation services including Full Truckload (FTL), Intermodal/Rail, Expedited/Domestic Priority, Service to and from Mexico and Canada, Trade Show Logistics, Supply Chain Management, High Value/High Risk Cargo, Warehousing and Fulfillment, Value Added, Customs Brokerage and more.
  We focus on customer requirements in order to meet the challenges of today’s business demands. Our ability to create solutions through a wide range of transportation outlets allows R+L Global Logistics to be the complete global transportation solution.

• Timely preparation of rates and quotes for customers and overseas agents
• Coordinate the routing of import and export bookings with airline and ocean carriers
• Review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance, rate, and routing information.
• Support the development of existing and new customers
• Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products
• Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB’s, MAWB’s, AES’s, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
• Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
• Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
• Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators