International Administrator at Te Herenga Waka—Victoria University of Wellington

, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Administration, Reception, Event planning, Event delivery, IT skills, MS Office suite, Database management, Communication, Cross-cultural communication, Problem-solving, Self-management, Attention to detail, Sensitivity, Patience

Industry

Higher Education

Description

* Are you able to work efficiently and independently in a busy frontline environment?  * Can you engage proactively with a diverse range of people in a culturally sensitive way? * Have you got reception, or other customer service experience, or experience working as an administrator? Kōrero mō te tūranga - About the role Te Herenga Waka - Victoria University of Wellington is currently recruiting an International Administrator to join Te Haumiri - International Student Experience Team on a 3-month, fixed-term, full-time basis. The International Administrator is often a first point of contact for students, and will contribute to providing a positive experience to all international students, including Manaaki New Zealand Scholars. The role will provide reliable and efficient administration support for the wider Te Haumiri - International Student Experience Team and play a key role in planning and delivering events. This is a fixed‑term role for 3 months (from 28 April 2026 to 31 July 2026). Key responsibilities: * Deliver friendly and efficient frontline advice and services to international students, staff, and visitors. * Provide administrative support for Te Haumiri - International Student Experience Team. * Actively participate in the planning and delivery of events for international students, including international orientation. * Manage enquiries from international students and from staff. Ō pūmanawa - About you You will be enthusiastic with superb customer service skills, and a passion for supporting international students. You will be motivated, able to take initiative, provide excellent administration, have good IT skills, and make improvements to processes and procedures along the way. You will thrive in this role with patience and sensitivity, strong attention to detail, and self-management skills. Most of all, you will be open to new people and ideas. Key requirements: * Reception, or other customer service experience, or experience working as an administrator. * Ability to work efficiently and independently in a busy frontline environment.  * High proficiency in English language communication skills (oral, written, listening, cross-cultural). * Good IT skills and experience working with MS office suite and databases. * Ability to respond proactively to a variety of situations and to an ethnically diverse range of people in a culturally sensitive way.  * Excellent problem-solving skills. Role Description: Click here to see further information, including salary details. [https://vuw.sharepoint.com/:b:/s/VacancyRoleDescriptions/IQAm77KoCJNtSIjIz-PPHeB_ASpGtAYkCpk_UHS-RP1qI6g?e=C5mj9e&download=1] If this link is not available, click 'apply' to view this on the University careers page. Close date for vacancy: 5pm, 10 April 2026. Contact details for vacancy: If you have any questions regarding this role please get in touch with Crystal Li (crystal.li@vuw.ac.nz). How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter. Applicants who do not have residency or citizenship and require a visa to work at the University must clearly indicate their visa status in their application and understand that if they do not have a current, relevant visa, they will need to secure this independently. Mō Te Herenga Waka - About Our University Te Herenga Waka - Victoria University of Wellington [https://www.wgtn.ac.nz/about] is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here. Explore the many benefits [https://www.wgtn.ac.nz/about/working-here/employment-information] of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction [https://www.wgtn.ac.nz/about/governance/strategic-plan] and learn more about our research expertise [https://www.wgtn.ac.nz/research/strengths/faculty]. Ētahi kōrero hai āwhina i a koe - Why you should join our team Step into the vibrant world of Wheako tauira kahupapa - International Student Experience [https://www.wgtn.ac.nz/students/support/international]! Be part of a team dedicated to helping international students thrive from orientation to graduation. You’ll support wellbeing, insurance, and visa needs, and create unforgettable events. Make a real impact by fostering a welcoming environment and guiding students through their academic journey. Your expertise will shape the future of global education.

Responsibilities

The International Administrator provides frontline advice and administrative support to international students and staff. They also play a key role in planning and delivering events, including international orientation.