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INTERNATIONAL COLLECTIONS MANAGER (F/M/X)

Join our dynamic International Retail Risk Team at Raiffeisen Bank International (RBI), where you will play a crucial role in shaping collections strategies and processes across our network banks.
We are seeking a talented Collections Manager with hands-on experience in retail collections in Austria and a passion for driving performance improvements. In this position, you will collaborate with a very international team, offering strategic guidance and operational expertise to enhance productivity and compliance.

• Provide advanced expertise in collections across early, late, legal, and recovery units, staying updated on industry best practices.
• Collaborate with RBI Network Banks to enhance collections operations, including capacity planning and staff training.
• Develop and implement collections processes, coordinating with third-party vendors and partners.
• Co-manage procedure development with RBI Network Banks, ensuring compliance with organizational goals and regulatory requirements.
• Guide RBI Network Banks in identifying key process metrics and quality indicators to drive performance improvements.
• Analyze collections operations to identify performance trends and provide actionable solutions for enhanced productivity.
• Optimize effectiveness and productivity through strategic interventions, budgeting, and forecasting.