ABOUT US

At Debenhams Group, we don’t stand still. We lead, evolve, and redefine online fashion. With bold ambitions and big energy, we’re on a mission to get back to our very best, delivering the strongest propositions to our customers in the most engaging, innovative, and efficient ways possible.

THE ROLE

The International Customs Manager plays a pivotal role in ensuring compliance with international customs regulations and optimising duty costs. This role involves:

• In-depth knowledge of global trade regulations
• Tariff classifications
• Collaborate with suppliers to ensure accurate information for customs declarations
• Educate suppliers about customs requirements and changes
• Handle international customs-related issues, disputes, and investigations
• Develop strategies to resolve trade-related challenges
• Contribute to the development of international trade strategies and policies
• Provide insights on market access and regulatory implications
• Identify opportunities for process enhancement and trade process automation
• Drive continuous improvement initiatives within the customs and global trade function

WHAT YOU’LL BE DOING

• Processing and managing all accurate documentation
• Minimising duty expenses
• Facilitate the smooth movement of goods across borders
• Provide training and guidance to internal teams on customs compliance and best practices
• Identify opportunities to streamline customs procedures, automate tasks, and enhance efficiency
• Stay informed about emerging customs and trade regulations that could impact the business
• Prepare for and support customs audits, inspections, and verifications as needed
• Collaborate with quality control teams to ensure accurate product descriptions and classification
• Communicate customs-related information to customer service teams to address inquiries and manage customer expectationsIdentify potential customs-related risks and develop strategies to mitigate compliance issues.