INTERNATIONAL OPERATIONS COORDINATOR I at Pegasus Logistics Group Workday

Hialeah Gardens, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Resolution, Communication Skills, Service Coordination, Database Management, Quality Management, Hazmat Compliance, Medical Device Knowledge, Teamwork, Self-Motivation, Integrity, Reliability, Empathy, Work Ethic, Microsoft Office, TMS, WMS

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Job Profile Summary: Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Major Duties and Responsibilities: Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. Comply with the requirements of the company’s Quality Management System. Required Skills, Experience, and Education: High school diploma or equivalent Fluent in English and Spanish, both oral and written Possess excellent oral and written communication skills 0-2 years of experience in related field TMS, WMS and Microsoft Office experience Hazmat Compliance Knowledge Medical Device Industry Knowledge Desired Skills, Experience, and Education: Bachelor’s degree Confident, team-oriented, and enjoy working in a fast-paced environment Certifications on related Field Excellent Import/Export/Domestic Compliance Knowledge Self-managed and highly motivated Displays integrity, reliability, empathy, and a strong work ethic Physical Requirements: Remain in a stationary/seated position for an extended period. Regularly required to operate a computer, telephone, keyboard, and other office machinery. Specific vision abilities required by this job include close vision requirements due to computer work. The ability to hear, understand, and distinguish speech and/or other sounds. Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are. Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference.

Responsibilities

The International Operations Coordinator I responds to customer inquiries and resolves problems by communicating solutions. They analyze service needs and coordinate with other departments to deliver appropriate solutions.