TO OUR FUTURE INTERNATIONAL PAYMENT PRODUCT OWNER

The job purpose of an International Payments Product Owner is to oversee and manage the development (Launching new features and functionalities for international payment), enhancement (Continuously improving existing international methods), and optimization (Streamlining processes and user experience for international payments) of international payment products and services within Bidvest Bank. This role typically involves a focus on various forms of international money transfer mechanisms such as remittance (Sending money from one person to another), telegraphic transfer (A secure and fast way to electronically send money between banks), SWIFT payments (Utilising the Societies for Worldwide Interbank Financial Telecommunication (SWIFT) network for secure international money transfers, and other related services

MINIMUM REQUIREMENTS

• Diploma in Business Management
• 3-5 Years experience in producer ownership focusing on international payments processing

TECHNOLOGY COMPETENCY REQUIREMENTS

• Knowledge of foreign exchange rates and fluctuations for managing costs and risks associated with international payments.
• Strong cybersecurity knowledge to protect sensitive financial data.
• Ability to manage currency risk: advise on the best times to convert currencies for international payments.
• Understanding of payment systems: Knowledge of various international payment systems such as SWIFT, local clearing systems, etc.
• Compliance and regulation: Understanding of regulatory requirements for cross-border payments including AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
• Security protocols: Familiarity with security protocols and standards like PCI DSS (Payment Card Industry Data Security Standard).
• API integration: Ability to work with APIs (Application Programming Interfaces) for seamless integration with banking systems, payment gateways, and third-party providers.
• Data analytics: Proficiency in data analysis to monitor transaction trends, detect anomalies, and optimize payment processes.
• Blockchain: Awareness of blockchain technology especially in relation to international remittance and settlement.
• Payment fraud prevention: Understanding of fraud detection and prevention techniques to safeguard transactions and customer data.
• Mobile and digital payments: Knowledge of mobile wallets, digital payment platforms, and emerging technologies in the payments space.
• Agile methodologies: Experience with Agile frameworks like Scrum to manage product development cycles effectively.
• Stakeholder management: Ability to collaborate with cross-functional teams including developers, designers, compliance officers, and business stakeholders to deliver high-quality products.
• Continuous learning: Willingness to stay updated on industry trends, new technologies, and regulatory changes impacting international payments.
• Problem-solving skills: Capacity to identify challenges, propose solutions, and make data-driven decisions to enhance the international payments product.

Financial management

• Collaboration: Collaborate with Sales teams to drive International Payment sales targets for the Bank.
• Cost Optimization: Optimizing transaction processing costs, minimizing fees, and negotiating favourable rates with partners.
• Revenue Growth: Developing features that drive product adoption and increase transaction volume, leading to revenue growth.
• Return on Investment (ROI): Tracking and measuring the ROI of new features and ensuring the product delivers financial benefits.

Operational Excellence

• Process Improvement: Identifying bottlenecks and inefficiencies in the international payments process and implementing improvements.
• Streamlined Operations: Creating a seamless workflow for internal teams involved in processing international payments.
• Team Engagement: Fostering a culture of collaboration and open communication within the development team and stakeholders.
• Creating and maintaining a product roadmap that outlines the evolution of international payment products, prioritizing features and enhancements based on business value and customer feedback.
• Collaborating with cross-functional teams including engineering, design, and operations to conceptualize, plan, and implement new international payment products and features.
• Ensure that processes are followed to ensure efficiency.
• Ensure that day to day processes and procedures are efficiently executed.
• Design and review procedures and processes as required.
• Problem identification, resolution, and mitigation
• Identification of key growth initiatives
• Ensuring that international payment products comply with relevant regulatory requirements and standards, including those related to anti-money laundering (AML) and Know Your Customer (KYC) regulations
• Identifying and mitigating risks associated with international payments, such as fraud, currency fluctuations, and operational issues.

This position is advertised in line with our commitment to Employment Equity

Please refer the Job description for details