International Sales Assistant at Hampton Lumber

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Customer Service, Order Processing, Documentation Management, Invoicing, Payment Processing, Inventory Monitoring, Communication, Adaptability, Attention To Detail, Accuracy, Analytical Skills, Critical Thinking, Excel Proficiency, Relationship Building, Ethics

Industry

Paper & Forest Products

Description

Company Summary Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division. Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations. We are guided by our core values: Safety – Prioritize safety across all operations. Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand. Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do. Tenacity – Embrace challenges with grit, determination, and a can-do spirit. Continuous Improvement – Strive to enhance our processes, products, and people. Customer Satisfaction – Be nimble, responsive, and solutions-oriented. Community Engagement – Be a responsive, supportive, and respected member of the community. With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times. We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques. Overview We are looking for a self-starting, well-rounded professional to join our Sales Support team at Hampton Lumber Sales (HLS). The primary role of the International Sales Assistant is to provide direct support to a specified group of lumber traders who manage sales programs and related inventory for HLS. This individual will play an integral role in processing transactions and assist in managing communications with customers within the trading group and other key groups within HLS. To be successful, they will need to be adaptable, have great attention to detail and a high level of accuracy, and develop a deep understanding of the businesses they support. You do not need prior experience in the wood products industry to succeed in this role, and there is room for advancement through a development path for successful candidates. Benefits Highlights Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles 401(k) with 5% annual company contribution and generous company matching contributions vested over three years Paid time off, including eight paid holidays Opportunity to earn bonuses Employee wellness program that includes free counseling sessions, financial and legal guidance, and more Opportunities for paid training to support career advancement and personal development Responsibilities Detailed responsibilities will include, but are otherwise limited to: Provide comprehensive sales support and customer service for members of the HLS Import Sales Team Identify, enter, and process sales orders, purchase orders and transfer orders using information provided by various HLS team members and other relevant data sources Monitor, audit, and process all necessary shipping documentation, including delivery orders and packing lists, distributing them within the Sales Support team and other stakeholders as needed Accurately process payments to domestic and overseas vendors and generate invoices to domestic and overseas customers Review order files daily, and proactively identify and communicate any issues to relevant members of the HLS Import Sales Team and other support teams, as needed Work closely with the Import Logistics Manager to ensure timely movement of material to the correct location once it reaches its destination Act as liaison between overseas vendors and other HLS departments/outside customers on transactions being purchased and sold to ensure on-time and accurate delivery of material Monitor and communicate about inventory levels and process relevant documentation for specified trading groups, including vendor managed inventory and third-party reloads Manage reporting needs within the HLS Import Team, including use of Excel for data organization Qualifications Skills and Abilities: Ability to independently assess and adapt priorities in an always-changing business environment with both internal and external stakeholders Computer literacy with ability to navigate, learn and become proficient in software systems to manage sales orders, purchase orders, invoices, inventory, and other relevant transactions Desire to build strong relationships and team camaraderie with members of the HLS Sales Team and peers across various support teams Assertive and responsible, while exemplifying the highest levels of ethics, honesty, and integrity Strong analytical and critical thinking skills with an ability to anticipate opportunities and communicate practical solutions Education and Training: Four-year college degree or five years of Lumber Industry experience preferred but not required Experience with hardwood lumber and/or import/export preferred but not required High-level of comfort and knowledge of Microsoft Windows, Word, Outlook, with competency in Microsoft Excel More About Us Hampton Lumber is a fourth-generation, family-owned company headquartered in Portland, Oregon that has grown to become one of the nation’s largest privately held forest products companies. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products all over the world. We also manage a wholesale and lumber export division and numerous reload and re-manufacturing facilities throughout the U.S. All of Hampton’s forestlands are certified by the Sustainable Forestry Initiative (SFI), an independent, non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation, wildlife habitat, and climate solutions. Community is important to us, and we encourage and support our employees’ desire to be active in the community through volunteering and special projects. We passionately support youth education, career and technical education, the arts, diversity and inclusion, affordable housing, and anti-poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns! Learn more at hamptonlumber.com, or follow us on Facebook: @HamptonLumber. You can also learn about our company and our priorities by visiting our blog. EEO Statement Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. Disability accommodation available: If you are an individual with a disability and need reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location to which you are applying. For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.

Responsibilities

The primary role involves providing comprehensive sales support and customer service to the Import Sales Team by identifying, entering, and processing sales, purchase, and transfer orders. This includes monitoring shipping documentation, accurately processing payments and invoices, and proactively identifying and communicating order file issues.