EXPERIENCE/EDUCATION/PROFESSIONAL CERTIFICATIONS/LICENSES/SKILLS/ABILITIES

• Bachelors degree preferred.
• 1 to 3 years relevant experience in an international operations environment with an emphasis in creation of documentation.
• Must have superior PC skills. Candidate must possess at least an intermediate level of experience working with Microsoft Word. Must be very comfortable using Microsoft Excel and be able to complete functions such as finding and verifying data, creating and checking simple calculations, formatting documents, and sorting data. A basic understanding of Adobe Acrobat is helpful.
• Must be detail oriented and have excellent proofreading skills as well as be able to complete simple math calculations.
• Functional fluency in business Spanish, Portuguese, Mandarin Chinese or Vietnamese language skills a plus.
• Have excellent knowledge of current banking & trade practices, customs requirements, UCP 600 and Incoterms 2010.
• Have excellent verbal and written communication skills, ability to successfully interpret and exchange information, ability to successfully review technical contractual documents and identify best practices.

PRIMARY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Identify, develop, and execute International Documentation processes and operating systems that improve efficiency and accuracy within the department.
• Ensure timely issuance and comprehensive review of Letters of Credit or Buyers shipping instructions for conformity to sales contract terms and conditions as well as company standards and UCP600. Request amendments from agents or buyers as required. Track requirements and adherence / non-conformity to make suggestions to marketers and agents of slight changes to contract terms, LCs or shipping instructions for cleaner execution.
• Facilitate timely and clean documentation within team. Ensure team members create documents within set standards, negotiate per UCP600 and ISBP, and minimize discrepancies. Analyze teams performance to address with team members monthly.
• Maintain/monitor daily outstanding BLs and facilitate timely receipt of documents from forwarder, and carriers to meet or exceed companys trade to cash objectives.
• Improve the documentation process to gain efficiency by fostering standardization (Standard Operating Procedures), use of checklists, and evolution of tools. Work with IT team on improvements, testing and development.
• Document and analyze key performance indicators to provide management with sound data that supports training, testing, and further development of departmental personnel.
• Proactive analysis of upcoming workflow to provide manager with potential resource constraints.
• Cross train in all aspects of International Execution to serve as a backup to Management as needed.
• Act as liaison between Execution, Logistics, Accounting, and IT, as needed, to ensure accuracy of our departments business processes as they affect other departments.

DECISION MAKING/ACCOUNTABILITY

• Accountable for thorough testing and execution of International Documentation processes.
• Accountable for streamlining details in documents, minimizing discrepancies, suggesting improvements and proposing solutions to minimize redo and issues.
• Accountable for tracking forwarder performance and working together to enhance performance.
• Accountable for accuracy of documentation and working with marketers and Finance team to identify improvements or changes for cleaner execution.