Internet and Sales BDC Manager at All American Chevrolet Cadillac

Muncie, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Satisfaction, Sales Management, Team Leadership, Communication Skills, Interpersonal Skills, CRM Proficiency, Microsoft Office, Automotive Sales, Training, Process Development, Relationship Building, Fast-paced Environment, Compliance, Problem Solving, Time Management, Customer Service

Industry

Automotive

Description

Description We are currently seeking a highly motivated and experienced Internet and Sales BDC Manager to join our All American Team! As a BDC Manager, you will be responsible for managing the lead and sales workflow process for our internet and phone customers, manifests and unsold opportunities ensuring that they receive a world-class car buying experience. Your duties will include: Responsibilities: - Managing a team of BDC representatives to ensure customer satisfaction and meet sales targets - Responding to internet and phone leads in a timely and professional manner - Maintaining a thorough knowledge of our dealership's products and services - Ensuring compliance with all dealership policies and procedures - Building and maintaining strong relationships with customers - Participating in training and process development sessions to continuously improve your skills and knowledge - Maintain a positive relationship between the BDC team, sales teams, and dealership management - Track customer interactions daily utilizing the dealership CRM tool Requirements - At least 2 years of experience in automotive sales or BDC management is a must - Excellent communication and interpersonal skills - Strong leadership and team management skills - Ability to work in a fast-paced and dynamic environment - Proficiency in Microsoft Office and CRM systems - High school diploma or equivalent (Bachelor's degree preferred) Benefits Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance Paid Time Off and 401k with Company match Paid training and real career growth Competitive compensation package Employee discounts on Vehicle Purchase, Parts, Service and More! If you are a self-starter with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Our dealership offers a competitive salary, benefits package, and opportunities for career growth. Join our team today and help us provide our customers with a top-notch car buying experience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion,age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity orexpression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The BDC Manager will manage the lead and sales workflow process for internet and phone customers, ensuring a world-class car buying experience. Responsibilities include managing a team, responding to leads, maintaining product knowledge, and tracking customer interactions.