Internet Counter Person at Arrowhead BMW

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inventory Management, Parts Ordering, Communication, Sales, Digital Systems, Invoice Creation, Stock Checking, Core Returns, Professional Appearance, Teamwork, Problem Solving, Time Management, Record Keeping, Safety Awareness, Hygiene Standards

Industry

Description

Description Description The Internet Counter Person is responsible for providing excellent customer service, keeping in mind that our customer’s perspective comes first. Presents a friendly, professional greeting to customers and helps identify, order, and fulfill automotive parts needs. This individual is responsible for helping to maintain an organized Wholesale motivated Team. Essential Functions and Duties · Answer telephone and greet customers in a timely, friendly, and professional manner. · Communicate effectively with customers and vendors via phone, in-person, or email. · Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly, and professional manner. · Maintain clean and professional appearance of counter, work areas and stockroom. · Use digital systems to check stock, accurately record parts transactions, and manage inventory levels. · Handle sales through various online platforms like Amazon, eBay, and Facebook Marketplace. · Create accurate invoices with CDK. · Receive, unpack, Pre-Pick and store parts in appropriate storage areas so they are readily available when needed. · Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records. · Specifies parts accurately. · Takes inventory, maintains records of goods received and keeps perpetual inventory controls. · Receive payment or obtain credit authorization. · Process core returns, parts warranties and part returns Daily and send copies of credit Memos daily. · Other duties such as tracking the Maintenance of Company vehicles. · Constructively communicate with other dealership personnel as required to satisfy customer needs. · Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers. · Maintain personal grooming, hygiene, and uniform standards according to departmental policies. · Arrive at work, take breaks, and depart work at the times designated by management. · Attending meetings and training as scheduled. · Ensure that work areas and customer waiting areas are kept clean. PERFORMANCE MEASUREMENTS · Net Promoter Score (NPS) · Open invoices and Open Purchase Orders · Parts Sales Requirements Requirements High school graduate or equivalent. 18 years or older Possess an acceptable driving record and valid driver’s license in state of residence Experience with wholesale A criminal history background check will be conducted prior to beginning employment Clear pre-employment drug screen

Responsibilities

The Internet Counter Person is responsible for providing excellent customer service and fulfilling automotive parts needs. This role includes maintaining an organized workspace and effectively communicating with customers and vendors.