Internet Field Technician at Success Academy Charter Schools

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

90000.0

Posted On

31 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Performance, Issue Diagnosis, Vendor Management, Project Delivery, Internet Technologies, IP Networks, DNS, Routing, Wi-Fi, Communication Protocols, Web Performance, MSPs Collaboration, Multitasking, Hardware Replacement, Network Diagrams, Physical Maintenance

Industry

Education Administration Programs

Description

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Role Overview: Reporting to the Team Lead, Network Engineering, we are seeking dynamic IT Field Technicians to contribute to the development and maintenance of technology for Success Academies. In this role, your duties will include interacting with stakeholders on various stages of the infrastructure lifecycle and collaborating with several vendors to deliver results. You will also be responsible for the deployment and integration of new technologies. Key responsibilities include: In assigned cohort/borough: Monitor network performance, diagnose issues, dispatch, and be willing to travel to other boroughs on an as-needed basis. Perform routine redundancy tests and liaison with 3rd party to replace failed hardware, create network diagrams, and search for areas of improvement. Help test changes and improvements in each assigned location before and after mass implementation. On-site support for events or tests, help with networking issues on Printers, VC units, and laptops. Clean up and maintenance of network closets and cabinets. Must be able to physically lift up to 50 pounds. A successful candidate will have the following qualifications, skills, experience and characteristics: At least 3 years of experience working within a corporation or consumer-focused environment, managing vendors and delivering projects. Have experience with internet technologies and an understanding of IP networks, DNS, routing, Wifi and communication protocols. Have knowledge of products and technologies related to web performance and the ability to collaborate with MSPs, software engineers, business partners, and other stakeholders. The ability to discover and remediate areas of poor Wi-Fi coverage or performance and work to resolve these issues in a timely manner and multitask and manage multiple projects in an efficient manner. Possess a bachelor's or associate degree related to IT networking is required. Must have a valid driver’s license, car, and the flexibility to work outside standard hours in case of an outage. Ideal candidates live within commuting distance of the NYC Metropolitan area. Must have experience with Meraki Wi-Fi Located in Queens, NY Exact compensation may vary based on skills and experience. This position is not bonus eligible. Compensation Range $80,000—$90,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Responsibilities

The Internet Field Technician will monitor network performance, diagnose issues, and provide on-site support for various technology-related tasks. Responsibilities also include collaborating with vendors and performing routine maintenance and improvements.