At Bridgestone Mobility Solutions, we’re looking for an enthusiastic, highly motivated and results oriented Administration Specialist Intern in Amsterdam to support our Admin team dedicated to our Benelux/French customer base.

GOOD COMMUNICATION SKILLS: ENGLISH + DUTCH AND/OR FRENCH.

• Mandatory to be able to make a 6-month agreement with the university.
• Experience with process documentation (eg. flow charts + process description) + process improvement.
• Strong interest in working in a B2B environment
• Ideally, some experience in a customer-facing position.
• You are solution-oriented and accurate person with a positive attitude.
• Enjoy working in a team in an international and dynamic environment.
• Good computer and administration/organization skills.
• Understanding technical issues is an asset.

You will be Reporting directly into the Administration Team Lead/Mentor in the following activities:

Customer facing activities, such as:

• Handle administration related to services, from customer signature up to installation partner assignment and ultimately contract activation,
• Coordinate after sales activities for existing customer database, e.g. data care/hygiene, contract changes,
• Handling (minor) complaints from start to resolution,
• Assist the Accounts Receivable department in solving invoice or payment queries,
• Point of contact for other departments for contract-related queries,
• Invoicing: administrative, monthly tasks fulfilling customer and legal requirements
• Process- related activities, such as:
• Creating process-related documentation (process flows + descriptions).
• Identifying and implementing potential process improvements.