Internship: Technical Support & Partner Enablement at VONQ

Rotterdam, South Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

600.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SaaS, API integrations, Technical support, Partner enablement, XML data mapping, Knowledge base management, B2B communication, Data architecture, Technical documentation, Problem solving, Detail-oriented, Collaboration

Industry

Human Resources Services

Description

Functieomschrijving About the Internship Join VONQ’s HAPI Partnerships team for a hands-on dive into the world of SaaS and API integrations. As a Technical Support & Partner Enablement Intern, you won't just be "handling tickets", you will be a key player in ensuring our global partners (ATS & HCM systems) successfully launch their integrations. This role is designed for someone who wants to understand the "under the hood" mechanics of how software platforms talk to each other. What is HAPI HAPI (Hiring API) is VONQ’s powerful partner integration platform. It allows software providers to embed a marketplace of job boards directly into their systems. You’ll be working at the intersection of business strategy and technical implementation. Your Impact & Learning Journey: During this internship, you will transition from a learner to an owner in the following areas: Partner Onboarding: Learn to guide partners through the technical lifecycle, from initial documentation sharing to successful launch. Content Strategy: Own the HAPI Knowledge Base. You’ll learn how to translate complex technical concepts into clear, user-friendly documentation. Data Architecture: Gain a practical understanding of XML data mapping—the "language" of the job board industry—by helping partners sync their data with our network. Ecosystem Management: Proactively coordinate with job boards and partners via Slack and Teams, developing professional communication skills in a fast-paced B2B environment. Who You Are: Current Student: You are currently enrolled in a Bachelor’s or Master’s degree program for the entire duration of the internship. A Tech Enthusiast: You are curious about how APIs and SaaS platforms work (you don’t need to be a developer, but you enjoy "figuring things out"). An Organized Communicator: You can take a messy process and make it clear for others. English fluency is a must. Detail-Oriented: You enjoy the "puzzle" of data mapping and ensuring everything is in its right place. Location: Based in the Netherlands (Rotterdam area) is preferred for hybrid collaboration. The Practical Details: Compensation: €500–600 per month. Commitment: 4 or 5 days per week (minimum 30 hours). Growth: You will work directly with our Partnerships and P&E teams, receiving consistent feedback and mentorship to help kickstart your career in Tech. Afdeling: Business Development/Partnerships Vergoeding: EUR 500 - EUR 600 - per maand

Responsibilities

You will support the onboarding of partners by managing technical documentation and ensuring successful API integration launches. Additionally, you will own the HAPI knowledge base and coordinate data mapping processes between job boards and partner systems.