Interpreter at Eastern Health

Box Hill, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cantonese Speaking, Mandarin Speaking, Medical Interpreting, Interpersonal Communication, Organization, Prioritization, Teamwork, Microsoft 365, Healthdirect Telehealth Platform

Industry

Hospitals and Health Care

Description

Interpreter – Cantonese/Mandarin Ongoing part time role 20hours | Job share considered Experience work-life balance and flexibility Work across Eastern Health | Join an organisation with real purpose and values Work in a friendly and inclusive service that values employee satisfaction Are you looking to live and work in a world city like Melbourne? Are you a qualified & passionate Interpreter looking for a new challenge? Eastern Health Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community. Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”. This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future. About the role The Interpreter plays a vital role within the Allied Health team at Eastern Health, providing essential interpreting services for staff, patients, and their families. This position involves managing interpreter bookings efficiently and professionally, ensuring that Culturally and Linguistically Diverse (CALD) patients fully understand their healthcare information. The Interpreter also educates and collaborates with hospital staff to enhance their use of interpreting services and helps coordinate both internal and external interpreter bookings. Maintaining accurate records of service occasions and reporting these to the language services leadership team is a key responsibility. Additionally, the Interpreter engages in regular reviews of service provision and development through supervision and the Achieve Framework. About you To be successful in this role you will possess: NAATI Certified Interpreter certification Tertiary qualifications Ability to speak Cantonese and/or Mandarin Experience working as an interpreter in a healthcare environment Highly developed interpersonal and communication skills Ability to organise and prioritise work Ability to work as a team and with minimal supervision Demonstrated ability to adapt to a changing environment Current drivers' licence Desirable Computer skills - Microsoft 365 Experience using the Healthdirect telehealth/video call platform Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment. What we offer Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here! Mentor and Shadowing program Access to discovery days across our 50 sites Study and professional development leave Friendly & supportive teams Commitment to Diversity, Equity and Inclusion Fitness Passport for work-life balance Employee Assistance program accessible for you and your loved ones Flexible working hours and excellent entitlements Salary packaging options and an employee benefits scheme Access to Private Health Insurance offers Digital upskilling, such as excel and Power-Bi training Cafes at all of our Hospitals Next Steps Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia. We review all applications when we receive them, and we notify unsuccessful candidates. If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check. Good to know: We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team. We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees. As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture. Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role. Advertising may end before the closing date. We do not accept recruitment agency application If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.Click here for the Position DescriptionContact Person: Sophie liu Contact Number: 03 9981 2736 Contact Email: dongxia.liu@easternhealth.org.au Job Posting End Date: 27/05/2026 Need help submitting your application? Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles] Click Here for the Candidate Guide also for help in our recruitment process! Our Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day

Responsibilities

Provide essential interpreting services for staff, patients, and families to ensure CALD patients understand their healthcare information. Manage interpreter bookings, maintain accurate service records, and collaborate with hospital staff to enhance the use of language services.